Braman Collision Center

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Address: 151 NE 20th Terrace, Miami, FL 33137, USA

Phone: (305) 571-1240

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State: Florida

Zip Code: 33137

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Reviews

J.C. is an awesome advisor at Braman Collision. He was extremely helpful in getting my car repaired. He went above and beyond to make sure my car came back to me perfect. There were a few problems I encountered along the way but Braman was very accommodating. I am very happy with the service I received and would definitely recommend Braman Collision.

 8 years ago (29-07-2017)

Took my car for a small dent in my bumper the service guy said it takes 3-4 days after a whole week NO ONE called me to update me on my car. Every time I called no one could help me bc the service guy was busy on the phone with insurances. When we called again the next day and we couldn't get a hold of him again we left a message with the manager bc I needed to know when my car would be ready he called us back with an attitude. Don't go to braman they are only nice to you when you are buying their car other than that all the other service departments suck. The south BMW is Has way better customer service.

 8 years ago (11-10-2017)

Exceptional service! Brought in my 2017 430i Grand Coupe right after Hurricane Irma, I was immediately greated by JC Barbosa who was kind enough to explain the entire process to me as I had never sustained any vehicle damage in the past. He took the time to wait until my insurance provided me with a rental and helped me transfer all my items from my car with a great deal of patience. Throughout the entire process, he communicated all updates regarding my vehicle without me having to call him first, maintaining upmost proffesionalism when dealing with my insurance company. The receptionist staff was extremely courteous and provided me with a details of all repairs and expenses. The car was ready before the promised time and delivered without a scratch in sight and running perfectly. It is never a pleasant experience when getting into a car accident but the Braman team went above and beyond to make the process seamless and efficient as ever. 
The Braman body shop was truly the best choice.

 8 years ago (23-09-2017)

I wrote a review a few weeks ago I was very upset because my advisor Eric wasn't keeping me updated as promised about my vehicle. I wasnt sure if he'd even touched the vehicle while it was in his care I just didnt know, I was constantly initiating contact...well I finally received my vehicle. I must say that Eric Limatju did a fantastic job. Looks spanking New all over again. These guys are very busy, they have several other cars their working on. They dont have time to keep calling & emailing everyone, itll slow them down I realized. Thanks Eric 😊

 8 years ago (06-04-2017)

Terrible. Two weeks for a repair estimated at 5 days. Repair coordinator blew 3 delivery dates in a row and never called to follow up ever. Calling made no difference or did email. I returned an insurance paid rental based on last date promised and now I'm without a car or explanation. I'm very dissatisfied with the experience and would use the insurance repair shop instead.

 9 years ago (26-11-2016)

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