Briarcliff Bike Works

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Metro NY's most dedicated mountain bike pro shop!

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Briarcliff Bike Works is a pro shop specializing in dual suspension mountain bikes and carbon fiber road bikes.

Address: 1250 Pleasantville Rd, Briarcliff Manor, NY 10510, USA

Phone: (914) 762-7614

Website

moc.skrowekibffilcrairb@uol

State: New York

Zip Code: 10510

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Reviews

Couldn't agree more with Mau23, Lou was amazing to work with. 

I purchased a brand new IBIS Mojo HD3 Werx build with Sram Eagle. He worked through every little detail. The entire process from our first chat to delivery was fantastic.. 

He was careful to make sure I got the correct dropper for my seat height. He even got me in touch with a guru at IBIS to advise on tires for my riding style and trails. He swapped out the stock tires with the perfect setup for my trails. He dialed in the suspension for me, works great. The bike was perfect for for my first ride, built out just right. 

This was a big investment and Lou was a low pressure guy who answered every question. I was definitely a high maintenance buyer asking tons of questions before I parted with my money. Lou could not have been more patient or informative. Not only was the service awesome, but the price was rock solid as well. No hesitations to use Lou and BriarCliff in the future.

 8 years ago (26-06-2017)

Refused to work on my bike because it wasn't "high end" enough for them!  Don't waste your time with them!

 8 years ago (19-08-2017)

The best of the best...from bikes, to parts to service.  Couldn't be happier with the 5010 Lou built for me.  Going on 2 years and loving it more each ride.  And he just installed an ergonomic remote for my reverb.  Drop seat is now so fricken fast, I gotta make sure my "boys" are out of the way.

 8 years ago (12-03-2017)

Lou & co went above and beyond to sort out my bike before the US Open. I cannot thank them enough for their time and generosity in helping me sort out a mistake caused by my own hamhandedness. 

This place is the best and damn if it isn't full of some seriously lust inducing machines

 8 years ago (30-05-2017)

Lou and Andrew at Briarcliff Bike Works have been fantastic! They offer EXTREMELY competitive prices on top of the line equipment, prices are best in the area. I purchased a frame, most of the drivetrain and other miscellaneous parts for my custom built Santa Cruz Nomad Carbon through them. They built the bike for me and as far as workmanship goes, these guys are certainly top notch, they are extremely knowledgeable and were super patient and helpful throughout the entire process. I picked out every part of the bike down to the last bolt and they provided me with their unbiased opinion and insight on every aspect of the build in order to best fit my needs.
As far as customer service goes, Briarcliff Bike Works is second to none. Lou was nice enough to come along on a test ride for a bike I was initially considering on purchasing, I never felt pressured into buying the bike; it was more like riding with a buddy. A couple weeks after my original purchase I had to file a warranty claim with Santa Cruz (I was at fault), and I must say I’m absolutely speechless of how far above and beyond these guys will go to do right by their customers. I would highly recommend Briarcliff to anyone considering purchasing their next bike, having their current one serviced or any other bike related need, you can rest assured with these guys you’ll always be taken care of.
It’s evident that these guys’ labor is driven by their own passion for the sport. If you want something done right, and 100% service satisfaction just come to Briarcliff

 9 years ago (22-03-2016)

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