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Brook Valley Appliance

  1. Manchester Center
  2. Vermont Electronics Store

Reviews, get directions and contact details for Brook Valley Appliance

Brook Valley Appliance

About

Brook Valley Appliance is a family-owned appliance store based in Manchester Center, VT offering competitive pricing on appliances, hot tubs and vacuums.

Story

Brook Valley Appliance offers the broadest selection of home appliances in Southern Vermont-all under one roof.
We offer a selection to meet any budget. Brands include
Bosch, Electrolux, Frigidaire, Jenn Air, Kitchenaid, Maytag,
Wolf and Subzero, Fisher Paykel and Whirlpool. Purchases are backed by great service. We carry Hydropool and Dimension 1 Hot Tubs and the chemicals to maintain them.

Address: 1011 Depot St, Manchester Center, VT 05255, USA
Phone: (802) 362-1045
ten.tsacmoc@lavkoorb
State: Vermont
Zip Code: 05255


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Horrible customer service. Had bought a Miele vacuum from them. After a few years the vacuum suction kept going on and off while in use. I suggested that he replace the hose. The technician told me it was the motor and he had to replace it and he had a motor from a returned machine that was perfectly good. He put the new/old motor in but it continued to do the same thing. I kept telling him it must be the hose that was bad but he said I was wrong. So I decided to call Miele. The customer service rep immediately said it was the hose and would replace it a no charge. We did that and it has worked ever since. The Brook Valley tech called and screamed at me how dare I go over his head!
7 years ago (14-09-2017)
As a 15+ year customer of Brook Valley, we won't shop anywhere else. Although, we did compare their prices beforehand, and we were pleasantly surprised. We just purchased an entire whole house worth of new appliances, and a washer and dryer as well. From the sales experience to delivery and installation, there was no hassle what so ever. Prices were great, and they had rebates the big box store don't have, so our price was lower. We were even directed to a nicer models with a bigger manufacturers discount with many more features, which made it cheaper than the model we went in to see originally. Our salesman was spot on and the delivery guys were great.
8 years ago (22-03-2017)
This is a great resource. We've gotten furniture, Tv's, and more. All the people here are friendly and knowledgeable. Highly recommended.
7 years ago (19-08-2017)
Always been top notch for us over many transactions with sales and service. The best place to go in Manchester.
8 years ago (28-03-2017)
Lousy customer service! Would not honor warranty and Wanted to charge me for service call Claiming get it was no longer under the,warranty I called May tag directly and they sent a service repair person the next day at no charge because I still was under the warranty, seems awfully sneaky of Brooke Valley trying to get me for a service call Never deal with them again and so much for supporting small business
9 years ago (22-08-2016)
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