Brothers Detail Center

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Address: 1840 Monument Blvd, Concord, CA 94520, USA

Phone: (925) 685-6787

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State: California

Zip Code: 94520

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Reviews

I made a horrible mistake coming here.  The car was kept for a simple seat and carpet cleaning (which took 9 hours) and it was returned with a battery disconnection error, an engine light on, and a LONG list of other things that I cannot mention here but are detailed in my police report.   I had driven it directly from Jiffy Lube where all inspections were done and everything was fine so I have a crystal clear baseline.  I have NEVER posted a review like this before but this experience was so utterly unbelievable that I still can't believe it happened.

 8 years ago (30-04-2017)

Brothers car wash is a hand wash facility.  Those car washes with the swirling brushes can leave swirling tiny scratches in your clear coat.  Not good.  Have brothers car wash because they are hand wash that won't happen.

 8 years ago (23-07-2017)

I'm never coming back to this place and if u have a big car don't recomento you to go there... they told me is 45 min an hour pass and they put 4 cars in front of my car and I went to look and they were just starting to wash my car 😡 if u go here be ready to spend your day there 

 8 years ago (24-07-2017)

This car wash service has deteriorated in it service ( big time). 
In the past i had used their basic-car-wash service with satisfaction. This time i went for a VIP service.  The quality was worse than the basic service.They did not even bother to wipe the door and the floor was vacuumed badly. On pointing out the issue the staff  gave lame excuses. The manager went a step ahead and lied that they don't cover doors in their cleaning service. 
A total indifference to client satisfaction even if they paid premium bucks for the premium service.Will never ever use this service again !!

 8 years ago (12-05-2017)

Great place for quick wash and they do nice job

 8 years ago (01-10-2017)

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