Brothers Electric

I contracted John Brothers because we had a problem with ground fault plugs with no power in our home. He came out on a Saturday and looked at the problem and spent an hour looking for the GFI that controlled the plugs. He was unable to determine the location of the GFI and said he needed to come back with another electrician to figure it out on Monday. They showed up on time and spent another hour looking throughout the house to no avail. They charged me $330 for this. At wits end we called the company who built the homes and they sent someone out Tuesday morning and within 5 minutes had located the GFI (on the wall in the laundry room) and fixed the problem. I spoke with John on the phone Tuesday morning and he said he'd be glad to give me a discount on any subsequent electrical work. No offer of a refund ... or any kind of adjustment. Unbelievable. If you have a problem ... and you want it fixed ... don't call these guys.
1 10 years ago (16-12-2014)