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Brown's Plumbing Pumps & Spas

  1. Washington
  2. North Marysville Plumber

Reviews, get directions and contact details for Brown's Plumbing Pumps & Spas

About

Browns Plumbing has been serving greater Snohomish County for 68 years. We specialize in plumbing service, hot tub sales and service and more!

Address: 1717 Grove St, Marysville, WA 98270, USA
Phone: (360) 659-1002
moc.liamg@bmulpsnworb
State: Washington
Zip Code: 98270


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Reviews
Giving it one star because they found my house. AlthoughI was told between 10 and 2, they showed at 3:30 after I called the shop asking what was going on. I bought a new shower handle, spout and head that required a new 4 way valve to be installed (which was included in the box from home depot). Stopped by their shop in Marysville and the lady in the office, who was pleasant and knowledgeable, told me I'd likely need a professional to install this. She quoted me about an hour of labor at $165 p/h so I scheduled it. I already had all the studs and old plumbing completely exposed for them. What happened next is complicated but to sum it up, they installed it to the wrong depth at the spout and the handle. I had to remove what they did and relocate it to the correct depth. I cleaned up after them too. The head guy said they were journeymen and we're $250 each and handed me a bill for almost $600. I said absolutely NOT! I paid $165 plus tax and materials totalling about $250. I was pissed I had to redo their work so I went into the office and their boss totally defended them, gave me a new wax ring for free (rightly so) cause they carelessly stepped on mine and said he would talk to them about the work and call me back. I waited a few days before I just did the work myself. All the while, we're showering at a friend's house while waiting for them to call. I suggest hiring anyone other than browns. I feel like sending them a bill for my time too
8 years ago (14-11-2016)
They charge you $170 for a service call. That will not go towards the work. Other plumbers also charge around $50.00 to $100.00 for a service call but credit that to to the job. Do not give them your business they will charge you and you are left out in the cold with a very expensive lesson in Brown's Plumbing's business practices!
8 years ago (23-04-2017)
Two thumbs up!!
8 years ago (14-07-2017)
I have used Brown's Plumbing for years for all kinds of plumbing needs: hot tub problems, frozen well pipes, broken residential pipes, etc. They have always done an EXCELLENT job, been reasonably priced, and they really know what they are doing. It's true that they do the emergencies first, so when my problem was not an emergency I have had to make an appointment for another day. And because they actually have a life at home, they don't work 24/7. I highly recommend Brown's Plumbing, Pumps, & Spas.
11 years ago (23-07-2014)
Job well done. Had an exterior pipe blow sky high and they came out the same day and made everything all better.
11 years ago (16-09-2014)
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