Budget Store & Lock

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Address: 4570 Falmer Dr #1, Bethlehem, PA 18020, USA

Phone: (610) 691-2144

Website

State: Pennsylvania

Zip Code: 18020

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews

I don't think I'll ever use this facility again for the simple fact that the gal that manages the storage facility is quite rude. I was there after the office business hours getting some things from my unit. I noticed she had just pulled up so I hopped out of my vehicle to ask her a 3 second question. She flat out refused to answer my question and gave me a huge attitude and tossed her keys in disgust. Listen lady, you live where you work... you should expect this. it's call customer service and you suck at it!  I'll get a POD next time and save myself the hassle of having to deal with someone so ignorant.

 8 years ago (02-08-2017)

Never again will I rent here..... everyone (literally) was charged to their card a month early.... after 2 weeks to get the money back and 3 weeks and 7phone calls later I'm still waiting on my reimbursement on overdraft charges.... you rent from budget. U-Haul processes payment. So when asked if overdraft fees can be credited to my rent instead of reimbursed. Budget tells me nothing can be credited because U-Haul does the billing. So after I called U-Haul billing. They proceeded to tell me they can't credit nothing because they just collect the money. If you enjoy roundabout answers and nothing but a hard time by all means rent from here. Otherwise do yourself the biggest favor and find somewhere else. Because here you will pay a premium for unit and get nothing but the runaround. Moving all my stuff to different storage facility now.

 9 years ago (10-02-2017)

Customer service sucks.

 7 years ago (02-02-2018)

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