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Reviews, get directions and contact details for Buffalo & Erie County Public Library

Buffalo & Erie County Public Library

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Keeping you informed about upcoming programs, events and reading materials available through the downtown (Buffalo, NY) Central Library and the Buffalo & Erie County Public Library System.

Address: 1 Lafayette Square, Buffalo, NY 14203, USA
Phone: (716) 858-8900
State: New York
Zip Code: 14203


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Reviews
Convenient location in beautiful downtown Buffalo. The resources seem limitless and you can find a few cozy nooks to sit back and read. The garden upon entering is spectacular and a peaceful place to have lunch. The staff however, leave much to be desired. The homeless people are treated poorly, I have witnessed chairs kicked to wake them up opposed to touching their clothes. Security guards and staff were heard gossiping (without shame) about them and their "excuses" for being in the library, repeating them loudly in the presence of patrons. Unkind, chatty Cathy's is an offense to people named Cathy. Much to be desired at this location.
8 years ago (10-10-2017)
The main branch has kept me sane, engaged and entertained. My son and I spend hours at a time, often losing TRACK of time. It's an inexhaustable resource, unless one lives 300 yrs or more. PRICELESS!!
8 years ago (26-09-2017)
No parking. In a nutshell. No parking available. It desperately needs a free parking garage for library patrons. With electric car charging stations and micro parking spots for smart cars. And with enough clearance to fit a stretched cargo van so tradesmen can get in and out with ease.
8 years ago (19-07-2017)
The hours of this library is inconvenient. They're closed on Sundays (during the summer) and closed around the time people leave from work. Kids and adults needs access for internet and a place to study. It is shameful that the hours of the library isn't extended to close around 10pm.
8 years ago (14-09-2017)
This library is massive and great. They have a lot of books, movies and computers. They even have a section where they hold classes and special events. I would give it a 5 stars, but 2 stars are enough for what the staff (security guards) did. I wanted to meet there with mormon missionaries, and they came and waited for me as I was finishing using the computer. When I went to talk to them, the security guards came and starting kicking them out and accusing them of proselyting (preaching and passing around bibles in the library), which they weren't. They only came to meet with me. Those guards were just ignorant and very annoying. The library is a public, so I don't know how informed or educated in the law those security guards are. That is a bitter experience that changed my respect for this place.
8 years ago (30-04-2017)
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