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Buffalo Grove Jewelry & Loan

  1. Illinois
  2. Buffalo Grove Jewelry Store
  3. Long Grove Jewelry Store

Reviews, get directions and contact details for Buffalo Grove Jewelry & Loan

Address: 1497 W Dundee Rd, Buffalo Grove, IL 60089, USA
Phone: (847) 797-0000
State: Illinois
Zip Code: 60089


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Reviews
Came in to sell my guitar. After I sold it I asked the gentleman behind the glass a simple question about the paper I was signing. The worker (Juan or Gwen not really sure) started yelling at me... Not exaggerating... Yelling at me, telling me he is gonna shred the paperwork. I asked him why he was yelling at me and proceeded to ask for his name and his supervisor's name (Dave), the gentleman gave me the information and told me I will never be allowed back here. To say this was the most unprofessional experience I've ever had is an understatement. The guy behind the counter really needs to calm down and keep his emotions in check. The best part was him telling me I was no longer allowed back... Like I would even want to. People need to know that this place may not be all that bad, I don't know. But I wouldn't want someone to be disrespected in the same manner that I was simply for selling, no matter what the reason, yelling at your customers is not a good business practice, it is not something that should even be ethically acceptable. I am pretty speechless to say the least.
8 years ago (23-08-2017)
Ok, I bought a DVD for a dollar. I like to keep receipts for tax purposes. The guy at the register thought I was joking when I asked for one. I said I wasn't. Then he said he won't sell it to me then. I left him the dollar and walked out. What kind of service is that? Shame on you.
8 years ago (23-09-2017)
I have been to this pawnshop a couple of times and Juan won't lowball you, he has shown me what my items have sold and gives me a fair price.
8 years ago (25-09-2017)
I've been here a few times to sell electronics I was no longer using. Juan is great to deal with! They don't try to low ball you out of the gate like many other shops do. He gives you a fair market price and I've always left here satisfied. Highly recommended!
9 years ago (23-01-2017)
The employees at Buffalo Grove Jewelry & Loan have great customer service skills. Juan in particular is always so kind & willing to assist the customers. Great place
8 years ago (09-02-2017)
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