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Reviews, get directions and contact details for Buffalo Wild Wings

Buffalo Wild Wings
"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 1280 Promenade Pl , Eagan 55121, MN, US
Phone: (651) 414-6200
State: MN
City: Eagan
Zip Code: 55121


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-00:00


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Reviews
The bartender lady was very rude to me and my guest. I felt disrespected on her comment about me paying for me and my guests check. Mentioned cutting me off at 6 drinks over “company” policy? When I was there the week before and had over 12 drinks with no issue. I felt micro aggressions with racism from her. I am NOT happy with the service I had. I left a ZERO tip. This was your bartender lady working 11/21/22 afternoon. I’m a recurring customer who spends good money here as I fly back and forth to Eagan on business trips. This location will NOT receive my business any longer thanks to this shady service.
Called an hour in advance for an order pick up and confirmed on the time to pick up being 4:40. Arrived and waited for an additional 20 minutes while we watched several others 4-5 car loads of people walk in, grab their food, and leave. Not only was getting our food a nightmare but calling to place the order was horrible as well. The person didn’t get our order correct the first three times and I had to repeat the order. When we finally got our order it was wrong! I will not choose to go back to this location and advise others not to eat here or pickup. Much better Buffalo Wild Wings at close locations. For the time we waited it would have been better to go to a different location and get our food on time and correct.
Things you want when you go out to eat. Food is hot and tastes good. Servers are there if you need anything but not in your face. Place is clean. You don't have to wait an hour to be seated or served. They did all this for the most part. Although they were short staffed and had a while section closed off. We ended up sitting in the bar. I don't blame a place for being short staffed these days. BUT if you have a problem keeping staff, think about paying a bit more and look at your management style.
Wait staff is hit or miss here but our last visit the waitress was stellar! Food is always consistent, you know what you're gonna get. Good wings with a variety of sauces. Always sports on the TVs.Food: 4/5
Don’t bother ordering Uber eats here. They set my food on a rack and another person grabbed my food. When I called the restaurant they said they can’t remake my food and I would have to cancel my order to have a refund… all I wanted was my food. They should have a better system with handling delivery food.
As a family we have had Krystel many times as a server/bartender, Always have treated us nicely and have never seen here disrespect any customer before, I think Captain Lex just got cut off and he was upset. I will say the only issue i have with this location is the men's bathroom always smells like urine
We went there today say in bar area at a table and no one came to serves us we sat there for 15 mins and the management is bad they really don't do much or help the team with service such as sitting people or being up front as people come in. They need training in management and team work and customer service. Coming from someone in college for management.
Lunch rush & no time, Where do I go? BWW! I'll never have enough time, you'll be late to your next apt.! - Well the above Debbie downer was wrong. With only 3 people on staff showing face out front, me only having 27 mins, the team got my $12 - 10 Boned-in-Wings, salad & Pop unsweetened ice tea came to $14, out on time, finished eating, paid, and left with 1 minute to spare. Wooowzers- Nice Job
Everything was just ok - food we ordered queso and got like half the amount of chips we normally do. I feel like it's decreasing everytime we go. Had to ask for more cause we weren't even half way done with dip. Wings were good once we got more sauce. There was so little you couldn't even tell what sauce was whatFood: 2/5
It was 10 degrees outside yet the air conditioning was running and blowing right on us. The server and food were great though!Food: 5/5
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