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Reviews, get directions and contact details for Buffalo Wild Wings

Buffalo Wild Wings
"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 402 Randall Rd , South Elgin 60177, IL, US
Phone: (847) 697-5736
State: IL
City: South Elgin
Zip Code: 60177


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-00:00


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Reviews
The containers they use now are nice in a way, it allows you to see your wings when ordering pick up. However I don't love the vent holes on the back as it allows heat to escape quickly.
Such good service! We arrived around 1:00 to pick up our order for 1:40, and expected to wait the whole time. The staff took us in, let us sit down and served us drinks. Above all our order was ready early, at about 1:25! We came in a snow storm but they really warmed our hearts, will definitely be back.
Went recently ate here on a Sunday night to watch a playoff football game. We Waited half an hour before anyone even came over to ask us what we wanted to eat and We had to walk over to the bar to order a drink. They’re Clearly understaffed. I’m an understanding person but the staff didn’t even seem to care nor apology or explain what was going on. Needless to say, we will be going to the Algonquin location from now on.
We make any excuse just to come here. Food is always delicious, the wings are so good. During covid it sucked not being able to dine in. And we love the re-model. Service is always nice, even for take out, it's yummy.
Wow, I know things have change in terms of ownership but such an unbelievable experience at your location on Randall road in South Elgin, IL. You should be removed as a business. The service was extremely slow, more than 25 minutes for a greeting. I maintained my patience because I know it’s tough right now, despite continuous delays and on top of that, it’s Sunday night football and the whole restaurant was forced to watch a reality show on Fox. People clapped when they finally turned to the game like they had been rescued from a roller coaster almost 8 minutes into the 1st quarter. You had customers trying to consult one another to figure out what was going on between the neglectful service and just total disregard. The customers next to me walked away after they ordered beverages. Why don’t you just close, after begging my waitress for my tab and asking them to reheat a dip after only eating 30% of my appetizer, I went to Riverside for much better food and service. Why don’t you just close and let a business in that’s passionate about the community, it’s pretty obvious that you have lost all appreciation and respect for customers and that community.
The food is good enough, certainly for their prices, but I'm not too much of a sports fan and that's the dominant theme. Servers are always great.Food: 4/5
I'm very disappointment in the serving size and quality of the Buffalo Mac n cheese I received today. The portion size didn't even cover the bottom of the container and the chicken was severely overcooked and dry. Avoid ordering this from their menu unless you don't mind wasting $11.99 of your money.
Zero stars doesn't deserve not even 1 star! Poor service and wings suck!!! Worse buffalo wild wings ever been to. Server was terrible, my wings were cold, my husbands were salty and wrong rub. Sever never checked on table and had to chase down to get check. Mangers did comp the wings, and apologize for her server. However the mangers should have fired her server since customers have previously complained about same servers poor/lack of service provided several time.
Our service was good, food decent. Gauc is whack. The restrooms are filthy. Dirty, smelled, water leaking on the floor, and trash overflowing.
We love our server Kristin there she is always a blast to sit down and chat with on BOGO Tuesdays. But I really gotta say, the order out here is not the way to go. Every time we’ve ordered out it’s been incorrect, dry or sometimes honestly a little inedible. Going in and sitting down is the best experience at this place. Hopefully they can correct the carry out we’d definitely be eating more here!
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