Butitta Brothers Automotive

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Address: 3012 N Main St, Rockford, IL 61103, USA

Phone: (815) 962-7914

Website

State: Illinois

Zip Code: 61103

Opening Hours

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 7:30 AM – 2:00 PM
Sunday: Closed

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Reviews

Don't think they are bad mechanics but they are definity a run you for your money kind of place. Not sure about the honesty of most of their work. For one thing, they have a window peering into the shop from where you sit that they keep the blinds over, so it gives me a sense of dishonesty. Secondly, and most importantly, they overcharge big time. They don't charge hourly based on actual work, that I can tell. I had a $50 sensor replaced and it cost me $260. Price gouging does not help your business. Their labor is $90/hour. I was there for around 3 hours so I'm confident they charge you the entire time you're there instead of just when they find a problem and fix it. They didn't even find the problem but performed guess work that I later found out wouldn't really affect the problem I wanted fixed much. That doesn't sound like the kind of work worth $90/hour. Ignorant people are their targets. Don't be ignorant and unaware of things around them. I hope this convinces future customers to be wary.

 9 years ago (14-11-2017)

Paid for oil change but didn't recieve oil my car is not working properly since.

 9 years ago (31-01-2018)

Very honest and dependable. Quick oll change,  quality work.

 9 years ago (03-11-2017)

Great service and rates

 9 years ago (26-01-2018)

Definitely not a customer-friendly company. Way too expensive rates, unfriendly inefficient staff. Took them 2 long weeks to figure out what was wrong with my car and the fact that they needed to order some of the parts from other suppliers made the whole process even longer.

 9 years ago (18-09-2017)

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