Cabinets To Go

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Address: 1960 SW 30th Ave, Hallandale Beach, FL 33009, USA

Phone: (954) 889-1894

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State: Florida

Zip Code: 33009

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Reviews

Bad experience, I went there and Sales person (Paris) told us something just to sell and after all the cabinets has arrived the story completely change . I have called in to complain about it and they said they could not do anything then just return the cabinets, after I have waited for almost a month to arrive all the cabinets is just easy to say return. I REALLY DO NOT RECCOMEND !

 8 years ago (31-05-2017)

I started a kitchen in October 2015 with the Victoria Ivory cabinets from Cabinets to Go (CTB). From the onset, there was an issue beginning with the installation of the first anchor cabinet, which was damaged. This delayed my install more than 2 weeks. I am waiting on I think the 6th set of replacement doors (so many I'm losing count) and it is now October 2016.  The last order for doors was made in June 2016 & I did not get them until Sept. Of the 24+ doors I still need, more than 1/2 were damaged, which was witnessed by the store manager who even said the doors were unacceptable. I would caution anyone about buying these cabinets or any similar made like them. There is a production issue with the seams on the doors. The joints separate in the 4 corners where they are assembled. Furthermore, many of the doors had cracked, chipped paint, were dented and simply damaged. The only thing CTG has done to this point is to keep shipping doors. When I picked up the 3rd set of doors at the warehouse near my home, the person there unwrapped each one before handing to it to me. Of the 23-24 sent, less than half were acceptable and even he said "no" before even handing them to me as he was inspecting them. At one point, I had returned damaged doors to the warehouse & the order of replacement doors included the same doors I returned with more damage. (I marked the doors & had photos, which is how I knew CTG gave me back the same exact damaged doors.) I am very disappointed. This company promotes itself as a quality product for less, & while the cabinets are easy to assemble, unfortunately they are not what I based my purchasing decision on on.These issues were NOT evident in the showroom cabinets. If you buy cabinets from CTG, CHECK THEM OVER CAREFULLY. Be prepared to spend a lot of your own time rectifying the problem. For example, before the last order of doors, I was asked to send pictures of all the damage. This took several hours of my time as I had to take more than 200 photos of the damages. I've also had to document and video every order received. The one saving grace thus far is that the customer service person I have been dealing with is very nice and patient. Still waiting for CTB to do the right thing. Simply continuing to ship doors is not acceptable, especially when they are still damaged.

 8 years ago (10-10-2016)

Poor customer service. No respect no one came out to help we waited for 30mins for help until other people came in hector the manger helped them so fast. Until we made a stink that's when we still did not get a sorry or anything. We said we were going to report him he smiled in our face and gave us his business card and said go ahead.

 10 years ago (24-01-2015)

Wife hated our old cabinets and wanted new ones fast, so we called Cabinets To Go, whose friendly and knowledgeable staff helped us pick us cabinets we love. They were installed within the week, are high quality, and look great. Would definitely recommend to someone in the market for cabinets!

 12 years ago (06-06-2013)

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