Caliber Collision

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Address: 9490 E 9th St, Rancho Cucamonga, CA 91730, USA

Phone: (909) 941-3466

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State: California

Zip Code: 91730

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Reviews

Had my vehicle in the shop for about 3 weeks. Just got it back on 4-6-17. Everything that was damaged was repaired with no problems. However several valuables from my car were missing. I know we are responsible for whatever items we might leave in our car. But I honestly thought of Caliber Collision as a prestigious body shop. Think again! If you take your vehicle here make sure to remove items from your car. Looks like they have thieves for employees.

 9 years ago (07-04-2017)

They told me it would take 8-10 days to repair my vehicle. It took over 6 weeks. Due to the fact that my insurance only covered 30 days for a rental car, I was told that they would cover the additional days. Then I was charged $731 from Enterprise anyway. Now my air conditioning doesn't work, and this vehicle is less than 3 years old. My tire rubs the inside of the fender wall when I turn right. 

I called yesterday and asked them to refund the charge for the rental. The lady on the phone said that she would call me back by the end of the day. Never heard back from her.  If I could give this place negative stars I would. Awful experience.

 9 years ago (27-04-2017)

Recently posted a very bad review of this shop, I was contacted by both the manager and a regional Rep. They explained to me that they were in a transitional period with management. Now the new manager has assured me that they will take care of all my issues and rectify this situation. It seems genuine and I am hopeful, if all goes well I will be putting up a 5 star review and rating.

 9 years ago (25-04-2017)

I would only trust this Place with getting my cat getting it back to perfect. Friendly and professional staff. 

 9 years ago (04-04-2017)

We have always known Caliber to do great work for our clients involved in car accidents. They are close to our office and we would recommend them there. Recommended.

 10 years ago (05-08-2016)

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