Capital Auto Finance Co

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Address: 4502 Bristol Hwy, Johnson City, TN 37601, USA

Phone: (423) 610-0887

Website

State: Tennessee

Zip Code: 37601

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Reviews

I had a car loan with this company(formally GCB). In 2016 my car was totaled and my insurance paid the car off with a refund that was due to come to me. GCB decides that since the car was paid off in advance that I would have to pay a fee. When I called and questioned it, it was well I am not the supervisor and they are not here at the moment. Then they charged me interest after my insurance paid them. When I called two months later to inquire about my Gap insurance payment they tell me that it had been sent to me two weeks prior. When I finally got the check it was dated the date that I called. How can the check be dated the date I called but mailed two weeks before the call? Will try not to do business with them ever again.

 8 years ago (08-05-2017)

They are JUST RUDE! I think anyone at this bank is greatful for their job.

 7 years ago (14-09-2017)

I called with a huge concern and the lady that picked up and laughed at me, she could care less. She was the most unprofessional nastiest person i have EVER had to deal with that represents a bank!

 8 years ago (29-06-2017)

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