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Capital One Bank

  1. MD
  2. College Park Atm
  3. College Park Finance

Reviews, get directions and contact details for Capital One Bank

Capital One Bank

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Come visit your local Capital One branch in College Park, MD! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender.

Address: 0105 Stamp Student Union Building, College Park, MD 20742, USA
Phone: (301) 864-8722
State: MD
Zip Code: 20742


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Reviews
This afternoon I came in to get a certified check because I didn't have any more personal checks. Some lady at the customer service desk told me to get in line after I told her what I needed. I was about to tell her about my debit card issue but the way she looked at me, I felt like she I was bothering her because she was on the telephone. I stood in that line for over 20 minutes to get a certified check and a replacement card which has never happened. It was only two people on the line and it was moving very slow. The teller helped me with my check and debit card (which I didn't know they could do). The teller was very helpful!!! I asked her who was the lady at customer service desk. She told me that the lady was the manager. I just kept my comments to myself and decided to call customer service. As a customer, I should never feel like the bank staff don't want to help me. I have visited this location and other locations before and everyone seem so friendly and helpful. Some people just need more customer service skills!!!!!
8 years ago (23-09-2017)
Capital one is the number one worst bank. Period
8 years ago (06-08-2017)
The most incredibly awful bank to exist. I went to the ATM to withdraw some cash at Stamp with my Bank of America card (thankfully, I don't have Capital One). Everything went fine, until the end. Towards the end of my transaction, the ATM tells me that my "Card has been secured safely" and to "Please contact Capital One Bank." For absolutely no reason. Oh, and even better, I didn't get a single dollar of cash, yet the transaction charge was quick to appear online (with their $2 fee). Afterwards, I went into Capital One the next day, told them about the dilemma. They said "Sorry, but there's nothing we can do. Our ATM destroyed your debit card. You need to handle this with your own bank." And now, I need to file a case for the $62 these people stole from me and order a new card. How are you guys even a bank?
10 years ago (26-10-2015)
I've been banking with capital one for almost five years and most of my transactions have been through this branch. The staff are efficient and friendly, and wait times are typically low. They are also efficient with requests that could potentially take time (opening an account, ordering a checkbook etc.). I've always been satisfied with my experiences here.
10 years ago (27-01-2016)
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