Carmel Financial Corporation, Inc

Reviews, get directions and contact details for Carmel Financial Corporation, Inc

Address: 101 E Carmel Dr # 200, Carmel, IN 46032, USA

Phone: (800) 237-5110

Website

State: Indiana

Zip Code: 46032

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Reviews

The WORST financial institution I've ever dealt with !!!! I chose to renovate my home for 0% interest for 12 months with Texas Concepts who uses Carmel Financial. The first bill didn't arrive until THREE months after I signed the renovation contract. This meant that in order to pay the loan off within the 0% interest period, I would only have these 9 months instead of 12 - first problem I had. Then, the bills all come with interested added so that you will NEVER know what you actually owe, except by your own accounting and/or by calling them every month to ensure. It's useless to go online because this will only show you your online payments. In retrospect, I wish I had NEVER ever gave them access to take money from my bank, because once they did this on the wrong date and even though they supposedly record the phone conversations, they won't use those recordings to prove they told you wrong. So, they took almost 3K a day earlier than the date I had the money in that account and then tried to take in the next day (even though they verbally told me they would NOT try again)!! Thankfully, my bank reimbursed me BOTH overdraft charges because I had the money elsewhere, but Carmel charged me $35 TWICE!
Then, because I certainly never wanted that to happen again at the end of my 0% interest, I went online to pay the full amount and another charge was taken as well, so NOW I've overpaid almost 2k!!
I called them on October 3rd 2015, when I realized I overpaid and they said it will take 10 days to process. I called again today, 9Nov2015, and NOW the tell me it takes 4 weeks?? Who knows if/when I'll get my money back from this extremely shady, poorly managed corporation.

 10 years ago (09-11-2015)

Payments come out automatically yet they still say I am late every month! Even reported it to the credit companies! A nightmare!!!!!!

 9 years ago (15-08-2016)

I would suggest whoever is opting for finance with this Financial Institution be careful because put lien on your mortgage and no one will inform you about this. The customer service is Worst.
I had 0% interest for 12 payments and I am surprised to see the bills online and paper bills has interest calculated which makes you confuse.I have paid off all the amount and money was withdrawn from my checking account and they say it will take 10 days to send a letter that I have cleared off all the loan.

Due to this my refinance closing was effected.

I would never go with this bank for finance.

 10 years ago (24-09-2015)

super sketchy worst customer service evver. Service rep Alion can KMA

 10 years ago (17-02-2016)

Most unprofessional people I've ever dealt with!!

 8 years ago (13-04-2017)

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Carmel Financial Corporation, Inc

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