Carriage

Wonderful customer service, Quality brands, Unique Gifts
5 7 years ago (01-07-2017)

The service at the Carriage is the best. I recently purchased a pair of Birks online from the Carriage website and needed them in two days as a gift. I was told it would take 10 days to 2 weeks for my order to arrive. The next morning I had received an email from Christina at the Carriage that she had the size I needed in stock. I was able to purchase them online and pick them up that same day. Christina went above and beyond to check her inventory and make me one happy customer. I am truly a satisfied customer and I purchase all my Birks at the Carriage. I highly recommend you stop by and let the ladies at the Carriage help you with your shopping needs.
5 10 years ago (20-03-2015)

HORRIBLE service. The employees there make you feel like you are Julia Roberts in "Pretty Woman" when she walks into the store on Rodeo Drive! I thought, "hm, maybe this girl is just having a bad day" so I try a second time going into the store, but was given the same poor service. And to be honest, you can buy Birkenstocks A LOT cheaper online!!! "I can't wait to step foot in there again, and be welcomed by a lady who looks me up and down with the "I caught the stomach virus" face" -said NO ONE EVER! I feel that their job performance would improve greatly if they would just quit doing their job!!
3 12 years ago (03-05-2013)

Was not payed attention to at first. Then was helped with the birkenstocks, the girl was friendly. When I was going to check out an older female employee was going about her business while I stood there at the counter, in front of her, for a long time. The other girls working were chatting up a storm to eachother. Horrible service. It's better to just buy birks online than to pay a business to provide bad service and ignore customers. Will never return.
2 11 years ago (26-04-2014)

Awesome shoes!
4 8 years ago (30-08-2016)