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Reviews, get directions and contact details for Carson Kutsch DDS, Albany Oregon Dentist

Address: 1855 10th Ave SE, Albany, OR 97322, USA
Phone: (541) 926-1813
State: Oregon
Zip Code: 97322


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
A whole new dental experience! Dr. Kutsch and his team are 21st century professionals with a highly intentional state of the art dental practice. Their use of digital photography with panoramic and portable x-ray machines lets you see your teeth like you've never seen them before...from all angles, giant sized and in 3D! Dr. Kutsch is clearly a wizard with the computer as well as with his state of the art dental practice. I went in for a second opinion after going to see my Salem dentist for a toothache on a tooth that already had a crown. They told me I should probably have an implant and the bill would be $5000! With no dental insurance, I looked for a dentist that would be familiar with implants, to get another assessment and hopefully a lower cost for the implant I was told I needed. I found Dr. Kutsch and made my appointment on-line, and got an appointment almost immediately (I was in pain). I was ushered in within 5 minutes of my appointment time for a quick and painless panoramic x-ray, and then seated in the examining room. A few questions from the assistant re: my health status, etc., and Dr. Kutsch came in, introducing himself as Carson. He verified some info with me about my problem, did a quick exam of my mouth and then showed me what he was seeing in the x-ray images. The cool thing was that the computer was positioned so that I could very easily see the screen and follow exactly what he was seeing and saying! Imagine my surprise when he told me that he did not see that it would be necessary to go to an implant, and that he would recommend saving the tooth with a crown replacement! This would of course be less invasive, less costly, less painful and less time-consuming and he predicted the potential for it being a successful medium or long-term solution at over 80% probability. Add to this that if it failed anytime within a 3 year period, he would credit the amount paid for the crown to the next level of intervention (a root canal, NOT an implant)! Needless to say, after hearing this careful analysis, I went for the crown and they did it on the spot! The crowns are made in-house, there was no temporary necessary and I was in and out with my new crown within 2 hours with no return visits required. While I won't say the procedure was fun, I did feel like it was as fast, comfortable and efficient as possible. Best of all, I was treated with respect, and fully included in the decision-making by being provided with full information about the reasons for the procedures I might need, the options he considered, and a step-wise, lower to higher cost analysis. Others have written about the office waiting room, but that makes the first impression when you walk in.... This dentist has considered the subjective experience and comfort of his patients from the minute they walk in the door. You are greeted immediately with a smiling and pleasant receptionist and seated in a waiting room with multiple considerations for your comfort.... not only are there different types of chairs to suit individual needs, some with adaptive supports for those with back issues, but there are fresh hot and cold beverages to be enjoyed, again with multiple options for different preferences, and great healthy snacks including fresh fruit! Big wow factor with this dental office for me and I have only listed some of the remarkable service features. Best of all, my new crown seems perfect after only a couple of weeks and the tooth colored porcelain makes it unnoticeable; a nice change after all the gold! Thanks "Carson" and team. Your special efforts do not go unnoticed, even if your crowns do. :)
8 years ago (11-12-2017)
Don’t waste your time or money to pay any others dentist or staff to treat you improperly. Spend less time and less money and get a top shelf experience with Dr. Kutsch & his team. I recommend this office for anyone wanting comfortable, affordable and quality dentistry. Customer service is clearly top priority & I can’t wait to go back. The teams’ culture is gravitating. The team was genuine and exceptionally considerate. I am very excited to be a part of this office.
8 years ago (07-12-2017)
I normally hate going to the dentist, Dr Carson Kutsch's office is the exception. Right away walking in the door you can just see and tell that it's different. It's well designed for the flow of patients and I never felt rushed at all. The staff was very welcoming and even gave each patient a rose as they left. I was able to take mine home to my wife which scored me extra points at home! The office really went above and beyond to make patients feel comfortable there were even massagers in a few of the lobby chairs. At the end of his day Dr Kutsch called me to check on me and make sure I didn't have any questions and we both understood what happens next and what order I want to do things in. I have never felt like my Dr cared before when I was at the dentist but Dr Kutsch showed he really does do this to help and care for people. I look forward to being a patient for many years to come.
7 years ago (23-01-2018)
Going to the dentist is often times cause for concern however from the moment I walked in until the time I left, I felt totally comfortable and felt as tho the entire staff’s concern for my dental issues was primary to them..I would recommend them to any and everyone..Dr Kutsch is very knowledgeable and is very personable. I look forward to having them take care of all my dental needs..
7 years ago (23-01-2018)
The whole staff are wonderful. Not sure if pleasant experience is a good way to describe it. Is a trip to the dentist ever pleasant? But the staff made it as pleasant as possible.
7 years ago (30-01-2018)
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