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Reviews, get directions and contact details for Carvel

Carvel
"Welcome to Carvel on 586 Bloomfield Ave.. We have always made everything right in our shoppes. Our soft serve ice cream is a labor of love and the end result is a smooth, creamy flavor that can't be matched."
Address: 586 Bloomfield Ave , Bloomfield 07003, NJ, US
Phone: (973) 748-6200
State: NJ
City: Bloomfield
Zip Code: 07003


Opening Hours

Monday: 10:30-21:30
Tuesday: 10:30-21:30
Wednesday: 10:30-21:30
Thursday: 10:30-21:30
Friday: 10:30-21:30
Saturday: 10:30-21:30
Sunday: 10:30-21:30

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Reviews
After having a not so pleasant experience the first time, I was pleasantly surprised this visit. Shonay who served us was absolutely amazing. She had superb customer service, excellent professionalism, patience and she made our ice cream well. Thanks Carvel.
Ordered the Banana Foster Sundae Dasher. It contained a ton of Cinnamon powder which made me cough & ruined the Dasher by making it spicy. Cinnamon isn't part of the recipe or garnishment. I have this all the time so I know plus the description on the menu doesn't include Cinnamon.
You can never go wrong with Carvel! I prefer to buy my items in the actual store rather than the cakes already available in grocery stores.
Super slow service, went on a Sunday place was empty but spend a good 18 min , the 2 girls working were too busy in a personal conversation to take care of the customers first . Also the serving portion half of the containers.
Friendly and efficient staff. I've never once had a problem in my 7-8 visits in the last 2 years.
The ice cream selections are great and the young people who serve you are very nice.
Im a wednesday regular customer and boy I must say I do sure love the customer service I get here. I always get greeted as soon as I come and I dont even have to order my food, since the worker Brianna remembers it every time so she automatically makes it for me. She is very nice and my sundae is great everytime I get them, I thank the management since i’ve been coming to this carvel for years and it seems that they do a very well job training the girls to be nice with customers & fulfilling their needs with also keeping the place clean at the same time. Best carvel in Northern Jersey!
The older gentleman behind the counter made what should’ve been a very simple order complicated. I left irritated and will never return. Customer Service is a skill set as well as an art and anyone with a business should have themselves/employees trained in customer service when dealing with the public. The exchange is more than just the product and one’s money but the service from the beginning to the end.
This is the BEST Carvel in Northern NJ. We’re celebrating my daughter’s 16th birthday. Being that we’re in a pandemic, we’re scrambling & trying to make this a birthday my daughter will always remember. So on short notice I needed a custom ice cream cake with my daughters favorite colors. Went there on a Friday evening and placed the order, picked my cake up early Saturday afternoon. I would like to thank the staff there for being friendly, understanding & the GREAT service they were able to provide me on such short notice. I’d also like to thank them for the AMAZING job they did on the cake. My daughter absolutely LOVED it!!!
A great, local, neighborhood ice cream shop. Walking distance from my house. I LOVE the Cookies and Cream Carvelance! I've ordered three of them within the past week. Nicole always does an awesome job making each one!
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