Cascades Boutique

Reviews, get directions and contact details for Cascades Boutique

Address: 10 W Washington St, Chagrin Falls, OH 44022, USA

Phone: (440) 394-8580

Website

State: Ohio

Zip Code: 44022

Opening Hours

Monday: 10:30 AM – 5:00 PM
Tuesday: 10:30 AM – 5:00 PM
Wednesday: 10:30 AM – 5:00 PM
Thursday: 10:30 AM – 5:00 PM
Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 AM – 5:00 PM
Sunday: 12:00 AM – 4:00 PM

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Reviews

I loved this boutique.  Friendly staff so happy to help; not pushy, just super nice.  I stopped in with a girlfriend in late August.  She said this was one of her two favorites in Chagrin Falls.  I came away with a beautiful, unique outfit I will enjoy for years to come.  Thanks, gals!

 10 years ago (26-09-2016)

SHORT ANSWER: Shop this store.
 Great selection of one of a kind items not found elsewhere. Buyer has excellent fashion sense. As far as return policy, it is noted on the receipt and is typical for small business in the area. If you want unlimited returns after wearing items or not following washing instructions, try a big box retailer.

 12 years ago (19-11-2014)

Buyer Beware!  The proprietor will be very friendly, helpful and courteous during the sale.  Personal experience has shown this not to be the case when making a timely return of an unsatisfactory product. Clothing that shrinks and becomes unwearable after being laundered explicitly as directed is unacceptable!  Also unacceptable is a proprietor who is rude and fails to stand behind the quality of the garments sold in her boutique.  Not only will I not return to this store, but I will recommend that my family and friends avoid it as well.

 12 years ago (07-03-2015)

SHORT ANSWER: AVOID  My wife tried to return an item to Cascade Boutique but rather than offer any help, the owner shrugged it off. The owner admitted the store had issues with the item. Instead of running the quality problem up the supply chain (since it was a systemic issue) she told my wife it was her problem. The woman was rude and unhelpful during the whole conversation.

@ChagrinFalls Land - Thanks for the tip. We'll shop in Beachwood from now on. If you keep treating customers this way soon enough you'll be declaring Chapter 11. Common sense would dictate as a business owner sometimes eating (some) of the cost of an item pays dividends later.

 12 years ago (06-03-2015)

Stopped by the store to find a last minute birthday present for my girlfriend.  The owner was super helpful and picked out a skirt and some unique jewelry that my girlfriend absolutely loves - great experience, easy shopping, will definitely go back!!

 12 years ago (23-11-2014)

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