CatGenie

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Address: Suite 100, Valley Forge Business Center 705 General Washington Ave, Norristown, PA 19403, USA

Phone: (888) 735-3927

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State: Pennsylvania

Zip Code: 19403

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Reviews

This company needs to work on their customer service. BAD SERVICE. My liter box crashed 3 times within a year. These units aren't cheap either. Mind you, when they serviced this I believe last November (I paid for this service), it then in turn broke after 90 days. How convenient. I paid for a service outside the warranty. They offered a new processing unit that I had to argue about. They stated "New" for the inconvenience it has caused. The "New" unit 6 months later broke again.  I had to pay again. Melissa wasn't very empathetic. The "New" unit I guess didn't come with the same 1 year warranty. It wasn't so new. SCAM. Watch what you buy! Do your research. I would suggest steering away from these people.

 7 years ago (14-11-2017)

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