Catherine Wright Designs

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Address: 48 Wellington St, Stratford, ON N5A 2L2, Canada

Phone: (519) 273-7703

Website

State: Ontario

Zip Code: N5A 2L2

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Reviews

Great place.   Good pricing.   Friendly staff.   Had a custom arrangement made in less than 15 minutes.   When I got home it was a hit!

 9 years ago (06-06-2016)

I send flowers to my parents and this is the only shop I visit.  Beautiful arrangements.

 9 years ago (20-12-2016)

Catherine Wright Designs, from my experience, have no interest in making sure your loved ones receive their flowers.  And when you try to pull them up on it by complaining by email and social media, they'd rather ignore you and block your posts.

I ordered flowers for my mom for Mother's Day.  I live in the UK, I wanted to do something nice for my mom since I couldn't spend the day with her.  They wouldn't deliver to St Marys (they have in the past) so my parents agreed to pick the flowers up.

When my mom got to the shop, there were no flowers.  Apparently there was a problem with my credit card.  If that was the case, I have no problem with that.  My issue is the fact that Catherine Wright Designs did not try to get in touch with me or my mom to tell us there was a problem.  They were happy to send a mother away from their shop without flowers on Mother's Day.  A quick email or phone call when they realised there was a problem would have averted this situation.

When I emailed them a rather strongly worded letter sharing my disappointment - nothing.  I copied the email onto their Facebook page - worse than nothing.  They removed the post and blocked me from their page.

I have gone from being upset on behalf of my mom to being hopping mad.  I want to know what this business is going to do to make the situation right again.  I'm still waiting...

I used to use CWD all the time.  Never again.  I wouldn't recommend them to anyone.  Their lack of response to my complaint speaks volumes about how much they value their customers.  I will take my business where it is properly appreciated.

 9 years ago (09-05-2016)

The fresh cut flowers arrangement I sent a friend a week and a half ago is still beautiful.

 10 years ago (24-01-2016)

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Catherine Wright Designs

Reviews, get directions and contact details for Catherine Wright Designs

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