Cavender’s Western Outfitter

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Address: 2455 Monarch Dr Ste. 102, Laredo, TX 78045, USA

Phone: (956) 723-2668

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State: Texas

Zip Code: 78045

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Reviews

Super bad experience! I ordered a jacket (through the store) cause they had ran out of my size. They said it would take about 7days. I waited 2weeks,called every Friday just to see  if it had arrived,they kept telling me it hadn't arrived. Turns out they put my item on the shelf after I had already paid for it! I went to the store and saw it (it was the same tag # as my receipt)! The ladies in the front desk didn't even call me to say my item had arrived nor apologized for their mistake. They went out to the back to hideout. I do not recommend this place. Super bad service too, the workers ignore you even after you ask for assistance. This company should really take more time to see who they hire..your employees are making such a good store look really bad.

 7 years ago (14-10-2017)

Purchased work boots about a year ago that were a mismate and didn't realize it until last week (left boot was a 9, and right was a 9.5). I called this past Friday to see if the manager, Steffen, could help me out, and he did! He fixed my issue a year out from my original purchase date. I am very impressed by his customer service! Will come back to purchase in the future.

 8 years ago (12-12-2016)

Walked through the store for 30 min, everyone received help except me, I'll take my money elsewhere horrible customer service.

 7 years ago (15-09-2017)

Outstanding customer service, I'm very thankful to them, and obviously very good selection of clothing and boots. 

 8 years ago (04-03-2017)

Really friendly helpful staff. Just A+ people. Great selection. My husband didn't leave empty handed.

 9 years ago (24-05-2016)

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Cavender’s Western Outfitter

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