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Reviews, get directions and contact details for Champion Auto Exchange

Champion Auto Exchange

About

Champion Auto Exchange is a used car dealership located in Staunton, VA.

Address: 510 Richmond Ave, Staunton, VA 24401, USA
Phone: (540) 569-2192
moc.liamg@xeotuanoipmahc
State: Virginia
City: Staunton
Zip Code: 24401


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


related searches: Auto Outlet, Skyland Auto Group, Staunton Motors Inc, Auto Warehouse, Used cars McDonough, Consumer Auto, Driven Auto Sales, Used cars Staunton, VA
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Reviews
Sales lady that helped me was very polite but the car I drove was not. Issues with it from jump street. Don't believe I will test drive another one from there.... Not anytime soon.
7 years ago (09-04-2018)
We bought a 2008 gold Dodge Grand Caravan in 2016 from Champion Auto and the transmission was diagnosed at Amaco, the paperwork turned into and read by Champion. We sold it back to them in 2017 and paid them for another vehicle a 2009 Subaru Forester. The transmission had a complete failure and required to be replaced not even rebuilt, less than 30 days later. The powertrain warranty left us still paying $1000.00 to replace it. During the time it took to diagnose I was unable to ever get a hold of Scott, who Donna insisted made all purchase and mechanical decisions, but was "at auction" or off any days and times we called or were there to speak with him as Donna could not make any decision about assisting us or the questions we had about how they would help with our second purchase from them with no way to drive it. Donna even went as far as to tell me they had been closed on a business day they agreed to call us back but having called from an unknown number that was revealed to be untrue as the gentlemen who answered gave us their hours of operation but repeated that Scott was unavailable. We currently have their loaner white 2003 Tahoe listed at $6,999 sitting in our driveway that also didn't run for us to use. We returned it mid need, my husband listed the issues he knew aside from it being very far out of oil change, low coolant light on, brake and head lights out, and a bad front passenger tire. After picking it back up after it had been to Merchants for...something We found the same issues aside from the headlight fixed and the service engine soon light was now on. Shortly after that we were unable to get it back to them and once notified it is still here because Scott is inevitably unavailable. I had a great experience with Chastity and recommend her but Donna and Scott gave us the run around for a very long 2 weeks now. We had prepared to spend more money to replace our other car with them but after having the Subaru be a loss not even 30 days into our purchase this has put our family of 5 in a very poor position. I felt swindled by them. They knew the circumstances and strain this has put on us but have a lack of duty to their customers. We have remained calm, however frustrated and do not plan to ever purchase from or recommend them again. **update is that after all of this...the Subaru still does not run and has more issues. Do NOT buy from Champion.
7 years ago (08-02-2018)
They w are really friendly, and go the extra mile to help you.
7 years ago (03-04-2018)
We had a great experience here buying my fiance a car. They gave us a great deal on his trade in and worked hard to get us in and out and in a car we were happy with. Donna and Scott are awesome!
8 years ago (09-06-2017)
Want good dependable car with best prices and best service go to champion nice selection of cars and trucks ask for chastity best deals around
8 years ago (27-09-2017)
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