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Reviews, get directions and contact details for Chapters

About

Chapters Markham is open from 9:30 am to 9 pm Monday to Saturday and 10 am to 9 pm on Sunday.

Story

https://twitter.com/ChaptersMarkham

Address: 3175 Hwy 7, Markham, ON L3R 0T9, Canada
Phone: (905) 477-1756
ac.ogidni@s6670ts
State: Ontario
Zip Code: L3R 0T9


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM


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Reviews
Pretty good location, clean and quiet. One of the managers, Sue, could work on her customer service skills and knowledge about the return policy. I feel as if she tried to belittle me when I returned an item without a receipt that was defective. Previous to visiting this location, I called customer service to confirm I could do a return or even an exchange without a receipt and was told yes. There is another manager, I believe his name is James, he's bald possibly with glasses and he has great customer service skills.
8 years ago (12-11-2017)
Good selection of books Good customer service Washrooms cleanliness Better than before, needs improvement
8 years ago (19-01-2018)
Love the variety they have here and overall store is clean and nicely renovated. Wish it was better laid out - I do find it difficult to navigate on my own. Home section is expensive but love the small decor pieces and textiles they have here - especially for gift ideas! Customer service is friendly but a little bit pushy with promotions and points cards.
8 years ago (24-08-2017)
Served its purpose. The book I wanted was there, so I bought it. Well stocked and nice cross merchandising throughout most of the store.
8 years ago (12-11-2017)
Nothing wrong here. Chapters in general are good book stores.
8 years ago (17-01-2018)
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