Charles Schwab

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Address: 438 E El Camino Real, Sunnyvale, CA 94087, USA

Phone: (408) 522-3020

Website

State: California

Zip Code: 94087

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I had a brokerage account with them from when I was working for SGI and kept that account with my other other stock investments.  The records they keep of my investments is at best inaccurate.  the price on my stocks shown on the website is much lower than what I paid for.  Also there is apparently some missing stocks and when I asked to have that investigated and corrected there was total silence.  I found Capital one investing to be much much better in terms of service, record accuracy and commission price.  I will be moving my stocks soon.

Update Jan 23, 2018:
I call Charles Schwab main number and got in touch with their records personnel Mike Christy who was extremely helpful and resolved all my problems and also followed up with me through phone calls.  He saved his company's image and made a happy customer again.  So I have changed the rating to 4*.  Still the local consultants are of no value to the company!

 7 years ago (23-01-2018)

Good friendly service, good complimentary coffee and tea.

 8 years ago (29-06-2017)

Very bad experience. They could make a simple much more complicated than you expect. I suspect that the employees there do not tell me how to open complete accounts by intention. It takes me four times of visits, lasting one year since the first time of visit, to get my bank debt card finally. I hate this bank!

 9 years ago (11-05-2016)

Bad custumer service i am dissapointed

 9 years ago (02-06-2016)

Only reason I don't give them 5 stars is they have no locations to make a cash deposit.

 12 years ago (10-02-2014)

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