Chase Bank

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Address: 4050 N Wickham Rd, Melbourne, FL 32935, USA

Phone: (321) 751-0432

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State: Florida

Zip Code: 32935

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Reviews

I've always loved Chase and have used them for years for my bank accounts/credit cards.  This branch in particular is the one that is most convenient for me but the service can be pretty slow at times and the wait can be a bit much.

 8 years ago (14-07-2017)

My experience with Chase has been wonderful! The employees at the branch I use are consistently happy to help with any issue that I may have at the time. 

 8 years ago (08-04-2017)

Extremely disappointed.  Waited 30 minutes in the lobby to even be acknowledged and ended up walking out 10 minutes after that when I still had not been assisted.  I called the next day to see if I could schedule an appointment to speak with a personal banker but have yet to be able to get a representative because they are too busy.  It would at the least be nice if I was given the opportunity to wait for a representative before I get hung up on by an automated system...for the 8th time.  I have been a loyal customer for over 10 years and again, very disappointed with the lack of professionalism provided.  All employees there should be ashamed of themselves for the lack in customer service which they provide.

 9 years ago (27-09-2016)

Changing my rating . Went through the drive-thru and was there first but got service last after the two cars that came after me. Now, had I gone inside those two people would not have cut the line and been serviced before me..right? But the African-American chick who was doing the drive-thru decided that I should be last, even though I arrived first??? I am very pissed and not happy with this Branch anymore. It used to be a five star but when you do crap like this you become a 1-star! Handle your tellers in the drive thru. I'm a damn good customer and have been for years never have I had a bounced check and I am always depositing money in this bank and this is how I get treated, by the way I'm African-American too? Just an ridiculous situation that didn't have to happen thank you, but no thank you won't be back to this Branch anymore! There are way more choices in my area. This even has me considering going to another bank.

 9 years ago (17-09-2016)

Timeline: CHASE BANK . I appreciate your high level quality of customer services. Active floor room greeting. Your Chase Bank members are professional.In the art of greeting, well groomed , fresh smelling breath and a True customer advise worth Investing in. I LOVE MY CHASE BANK

 11 years ago (16-11-2014)

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