Chase Bank

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Address: 192 Smith St #194, Brooklyn, NY 11201, USA

Phone: (718) 923-9020

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State: New York

Zip Code: 11201

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Reviews

All the employees at this Chase on 192 Smith are very friendly, helpful, and always find quick solutions to any questions/concerns. They're very caring and professional !!

 8 years ago (27-02-2017)

Very pore customer service. I needed a new debit card and for some reason or excuse their systems was always down. The last time I came there was when I needed to open up a savings account. The person i was told to wait on wasn't even there. This location is the freaking worst!!! Don't go to this one!

 8 years ago (30-04-2017)

A badly managed branch with pitiful customer service (except for one very helpful employee, Bill, who is the only reason I gave two stars and not one). In the busy afternoons they have cut back to one teller. I recently waited in line for twenty minutes to get some quarters, and there were still four people ahead of me when I walked out in frustration. The manager, who stood by and watched us all waiting, said having one teller was corporate policy. I pointed out that at the drugstore next door, when the line gets long, they call for another cashier! He just shrugged and said that's not Chase's policy.

Any company with that attitude toward customers doesn't deserve to be in business.

 9 years ago (19-01-2016)

Although it says that it should open for 8:30 to 18:00 from Monday to Friday, it is not often the case. They don't respect the timetable (fixed on the door).

 9 years ago (29-07-2016)

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