Chase Bank

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Address: 149 Amity Rd, New Haven, CT 06515, USA

Phone: (203) 285-1244

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State: Connecticut

Zip Code: 06515

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Reviews

Great costumer services, but, they are NEVER answer calls. 

 8 years ago (14-03-2017)

Today is Tuesday, March 15, 2016. I called the bank on Amity Rd. Woodbridge/New Haven, Connecticut. After a number of rings, an automated pleasant voice answered. The voice did not tell me I had called Chase Bank. It told me that they were busy with other customers and that I should call back or call their 800 number. 
I was calling to speak to the manager. I am not and have never been a customer of Chase. Yet I managed to get on their mailing list and received unwanted marketing mail for quite a while. I appealed to the manager about a year ago to have me removed and he, somehow, did that. You see I have a post office box number so I am now on another mail list as "Our Neighbor" at the box number. I was calling to see if he could work his magic and have me, Chase Neighbor, removed once again. I am one of those people who doesn't like 'junk' mail and I go to great lengths to be removed. So this review is: bad customer service having an automated message ask customer to call back and helpful manager respecting my request to be off mailing list.

 9 years ago (15-03-2016)

Always one person working. Not enough stuff. Lines are outrageous. Place needs to hire more people.

 9 years ago (07-10-2016)

No phone service provided, tried calling 10 times within 2 hours. But a pleasant automated voice answered......

 9 years ago (19-09-2016)

Very pleasant people and very helpful. 

 9 years ago (08-09-2016)

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