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Reviews, get directions and contact details for Chase Bank

Address: 392 US-130, East Windsor, NJ 08520, USA
Phone: (609) 443-4104
State: New Jersey
Zip Code: 08520


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Reviews
Customer service totally sucks, first lady to the right cubicle is rude, unprofessional, not having the decency to stand up and greet a customer and direct my request appropriately, this is not a first incident. Interaction/experience with branch manager very poor and a staff member that i can only assume as an assistant who was clearly visibly upset with my request for help. Is funny they look at your account and all of a sudden...oh! How can we assist you. I think taking my money to a community bank might be my next action.
8 years ago (15-07-2017)
I went there at around 1:00pm on Thursday 10/06/16 and wanted to get some help with adding a payee to my existing Chase account. I spoke with one lady who's sitting in the first cube to the right. I explained what I need and she said she couldn't help me and suggested me to call the 800 number. I told her that I already did and the Chase agent told me over the phone to come to a local branch. She repeated that she couldn't help me and insisted I should call the 800 number. I was looking in her eyes and knew what she said is totally false. I drove to another Chase branch and got the problem solved in 15 minutes. She reminded me of another Chase agent who complained multiple times when I was making a deposit over the counter. You should use the ATM machine outside, she said. After a few instances like that, I have gained enough knowledge to tell who can help and who are too lazy to do anything.
9 years ago (12-10-2016)
So far great experiences with this Branch. Chris in the Private Client office is great !!
9 years ago (22-11-2016)
The bankers are great but the tellers seem uninterested or bored. Convenient location and drive through but the drive up window tends to be slow. I prefer the atm.
9 years ago (27-07-2016)
Slow never enough help in this branch and all Chase banks.
10 years ago (14-10-2015)
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