Chase Bank

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Address: 1200 El Camino Real, San Bruno, CA 94066, USA

Phone: (650) 737-6100

Website

State: California

Zip Code: 94066

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Reviews

Came to this bank to get a new debit card. Asked for 2 forms of ID went ahead and brought my passport and ID like I was asked to. I asked once over the phone and once I got into the branch I was told that only the San Bruno branch issue cards just bring 2 forms of Identification. Once I get to the San Bruno office Ibrahim abusaad private banker told me that my state issue driver license will not work. I was told that I need the original that open the account. Coming from such a big company to not communicate well through there different channels is very disappointing. I just went ahead and closed my account with this bank due to the bad customer experience and honestly bad custom service. I have never posted anything online in my life but felt the need to today to really express the very disappointing experience that the manager and banker gave me and I'm sure I'm not the first and won't be the last.

 8 years ago (17-02-2017)

Just passing through the bank, the one I ear is a well known for his service and is a private bank.

 8 years ago (27-12-2016)

failed to do my opening bonus. even though promised. closing my account. lots of hassle for nothing.

 8 years ago (02-03-2017)

Great and quick customer service.  No need to wait in lines or find parking.

 9 years ago (29-06-2016)

Nice location. Lots of tellers and plenty of new ATM machines. 

 9 years ago (18-06-2016)

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