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Reviews, get directions and contact details for Chase Bank

Chase Bank
Address: 595 Sunrise Hwy, West Babylon, NY 11704, USA
Phone: (631) 587-1900
State: New York
Zip Code: 11704


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Reviews
2 stars because occasionally I am able to withdraw cash from the Drive up ATM (with children in the car) without having to wait on a very long line. Also, called ahead of time to confirm that there was a notary available, was told the branch has three, packed up my six month old and drove in. Upon arrival I was met by a less than enthusiastic gentlemen who would notarized my document after finishing something else up, I was welcome to sit and wait. I was the only person in his cubicle it is unclear why the present customer should wait. He then informed me that company policy does not allow him to act as a witness and a notary. Thanks for letting me know in advance. All this branch does is encourage me to take my banking needs else where.
9 years ago (02-08-2017)
The tellers at this branch are very helpful but Laura Stepanek really stands out. I've been at the branch with the line out the door and Laura still greets me and every other customer with a welcome smile. As a business customer, Laura knows that I want to get in and out as quickly as possible so she works fast but always with a pleasant demeanor.
10 years ago (03-09-2016)
As I arrived, workers asked if I needed any help. When I stated I'd like to speak to a banker, they sent me to one immediately. Not even a minute wait. Sure enough, the banker had great knowledge of banking, and helping you to their fullest potential. The computer was slightly slow at the time, so what did the banker do? Have a casual converstation so the waiting time for the computer didn't seem to take long. At one point the computer took nearly 5 minutes. Imagine sitting there waiting for the computer in pure silence? They also gave you offers like credit cards and tell you about upcoming contests. I love it and I enjoy my banker a lot !!
13 years ago (04-03-2014)
Laura Zona needs to work on being more friendly, have better customer service skills and have less of an attitude. She makes me not want to go to that bank. Third time with her attitude. Never returning again.
12 years ago (16-07-2015)
I walked in to sign up for a chase liquid account. The lady at front desk sent me over to a personal banker right away. The personal banker's name was Brendan and he was way more than helpful. While we tried to open a prepaid account I learned I had an old debt which was preventing me from opening any account. Brendan called on my behalf and had the debt settled really cheap and fast. He also got me signed up for a regular account, which would not cost me anything monthly. The whole thing took less than 25 minutes and I wanted to write a review of my great experience here. Thanks Brendan!
14 years ago (13-02-2013)
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