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Reviews, get directions and contact details for Chase Bank

Chase Bank
Address: 9023 Darrow Rd, Twinsburg, OH 44087, USA
Phone: (330) 425-9149
State: Ohio
Zip Code: 44087


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Reviews
Except for one person, staff is helpful. Except for one lady working the desk, everyone is good. I have been with chase for 6 years and never had a issue depositing money in my mom's account but every time this lady is working, she does not take the cash to deposit it. She also refused to cash a check of mine (which was issued by chase bank) and stamped my check as endorsement cancelled. They should really work on her having better customer service. I avoid going to this branch because of her. She is often at drive thru too. All of the other chase branches are great with great service.
10 years ago (03-01-2017)
The worst experience getting our house refinanced. They make you pay "Good Faith" application fees in the amount of $500. It is good way for bank to make money of people, because ones you pay that money, that supposed to go toward your loan, you will never see it again. Beware of mortgage "specialist" named John Talpas (just not honest person, that will not stand to his words and will blame everything on you) and his supervisor Travis A. Hilty (does not address any complains!) Do not communicate over the phone, do not believe what they say, get everything in writing. Or better yet, go elsewhere!
10 years ago (28-09-2016)
Always friendly and helpful. They never hand you a pile of withdrawal slips like the Streetsboro branch. Love the service here!
10 years ago (13-06-2016)
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