Chase Bank

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Address: 911 Packerland Dr, Green Bay, WI 54303, USA

Phone: (920) 497-5600

Website

State: Wisconsin

City: Green Bay

Zip Code: 54303

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Horrible customer service, hard to get through, bankers standing around while people wait, and the app didn't work...... just a bad experience.

 9 years ago (25-01-2017)

Changed banks. They didn't even call us when my daughter turned 19 they automatically switched her account and started charging her fees because they said she had to maintain a balance and have over $500 of direct deposits. They will find any and every reason to charge you. When i called the ladybon the phone was like oh that's too bad i can not help with that. I was like i can I'm gone i don't care how much of pain it is to switch banks. 

 11 years ago (11-03-2015)

I pulled up to go the drivethru to make a deposit, as it was raining and I didn't want to go into the bank.  They had boarded up their drive-thru and said that they no longer offer drive-thru service at that branch and that if I wanted to make a deposit I was welcome to use the drive-up ATM....I said no thank you.  I have had troubles with their ATMs in the past being out of order and not in working order and not making the deposit right away into my account.   They pride themselves on being a "full service" bank.  I beg to differ...I am going to pull my money out, as I have banked there for almost 30 years and I go there because it was so convenient and near my house.  I know they are doing this to save money....Big corporate banksters is what they are...Don't think twice about screwing the little guy and asking the tax payers to bail them out when there was a banking crisis....I will be going back to my local credit union, where I will be treated like a person and not a number.  

 11 years ago (24-12-2014)

I have nothing but trouble with Chase checking account and their Debit card associated with the checking acct. I have been embarassed too many times to count at Kwik Trip, Woodman's, clothing stores,etc. It was several times at Woodman's and Kwik Trip too.The excuse from Chase was it wasn't my correct PIN number. Which was a joke. I would have used the card the night before with the same numbers and it worked. I knew they were the correct numbers , they were the dates of my best friends birthdays. 
Then if their fraud department suspected anything at all, they would deny that debit plus all the other debits you wanted to make the rest of the day. I got so mad the first time they did that I called and said I shop here all the time. They lifted my card denial. But it kept happening. More embarassment. My son transferred money from his Chase Account to mine but I couldn't use until I went on my account and found out on my own the foolishness I had to do. I had to check if I wanted to accept this money from my son, yes or no. That's when I had had enough. It's bad enough I had never heard of that before from them,but they kept my money for a week for themselves. I didn't have it, neither did my son. Think of how many people they do that to.I keep waiting for that money, I really needed it. Their excuse was it was extra security. That's as dumb an excuse as I ever heard. If some one was smart enough to get into my account in the first place, they were already in to do the damage. Ease up on all that crap Chase, you are going to lose a lot of customers. I've heard many check out people say to me they've heard the same thing.

 12 years ago (06-08-2013)

I received fast and courteous service when I went there to make a deposit for a family member. 

 11 years ago (29-09-2014)

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