Chase Bank

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Address: 370 Village Oaks Dr, St Johns, FL 32259, USA

Phone: (904) 417-9868

Website

State: Florida

Zip Code: 32259

Reviews

Great service! They have Employees who speak Tagalog, Vietnamese, and Spanish.

 9 years ago (20-10-2017)

While the bank is partially hidden from the street by trees, I like going to this safe bank location as my service experience has been friendly and efficient. I also like that it opens early for business during the week.

 9 years ago (22-07-2017)

I called to ask a question and before I could finish explaining they transferred me to a call center that was unable to help me.

 10 years ago (04-01-2017)

The branch representative & manager were extremely rude when we were trying to open an account for our daughter. We have 3 existing accounts but they made the process extremely difficult as if we were new customers. I would agree with other posts on here that they showed a racial bias when relating to customers. We have since closed our accounts and took our business elsewhere where we are appreciated. 

 11 years ago (08-09-2015)

The Manager of this branch came across as not just cold but rude to say the least. Whether it stems from a racial, religious or other bias, is for an individual to endure and conclude.

Generally my experience with Chase has been very good except this branch.

I walked off from Chase and there was Bank of America on the opposite side, they got my business and my kids' four new accounts. I found the staff there, welcoming, warm and professional.

So bad was the attitude of this guy that I let go the Chase' $300 (x 4) new account opening incentive for BoA' $0 incentives for new accounts.

Perhaps it's the Chase branch manager's attitude that cost the bank lost business in spite of offering substantial financial incentives to new customers is for their management to investigate and correct.

 12 years ago (03-09-2015)

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