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Reviews, get directions and contact details for Chase Bank

"Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC."
Address: 525 Marketplace Blvd, Hamilton Township, NJ 08691, USA
Phone: (609) 585-3584
State: New Jersey
City: Hamilton Township
Zip Code: 08691


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
BEWARE. If I could give zero stars I would. This branch is about as horrible as they come, from the service, the location itself right next to Chick-fil-A so good luck trying to park, right down to the staff, in particular the branch manager who was downright rude! I believe her name is Kayla Mason. Don’t waste your time. There are other branches in the area. Do yourself a favor and go elsewhere!
I worked with PAULA younger girl with dark hair who sits to the left. She was EXTREMELY rude, talked over me, sassy and down right ignorant to speak with. I simply requested to change my last name on my account as I am now married. Paula CANCELED my credit card that iv had for 10+ years linked to several accounts and sent me another credit card with the SAME LAST NAME. If you want something done correctly, do not go to the Hamilton Marketplace Chase location or use PAULA. If I could give zero stars, i would do so. Aside from that, my father recently passed and my mother was in to inquire about his bank accounts. PAULA was beyond insensitive and immediately FROZE my now deceased fathers accounts without a original certified DEATH CERTIFICATE! I guess anyone can just walk into Chase and "claim" someone passed away if they want to freeze an account. She without question, eagerly FROZE my now passed fathers account with zero proof of death. The experience was so terrible with her that a manager asked her to leave and stepped in, but sadly she had already canceled my credit card only requested a name change and also FROZE my fathers account. Mind you, i had extremely unexpected funeral costs to pay for which I had planned to use my credit card for! That bank location, its employees and manager are of absolutely ZERO HELP AT ALL. OH, AND DON'T EVEN BOTHER TRYING TO CALL, AS THEY DO NOT ANSWER OR RETURN MESSAGES!
My bank card chip wasn't working properly so I decided to stop in the bank to get a new bank card before the holiday weekend. After standing around waiting for help I was told that I would not be able to get a card because they do not print cards at the banks anymore and I would have to wait to have it delivered to me in the mail. This isn't convenient at all and I am going away for the holiday weekend. I really need it my bank card so I would have enough $$$ for mini New Year's Eve vacation. I really believe Chase Bank is trying their best to lower their customer standards and make it seem like normal operating procedure.
I open account the yrmporary atm card didn’t work my debit card was cancelled and I never got a notice but did get the card which I activate and went to Lowe’s it was decline because it was cancelled by bank and now they sent 2 debit cards which I don’t know which one to activate . Not sure anyone has had such problem but I was not happy with them not an apology or what can we do to made the customer happier since the mistakes were done by them
Stay away from this bank. They are time wasters. Just go somewhere else. You’ll thank me!
When I call they rarely pick up, while other Chase banks usually pick up the first time.
I barely have to go in because of the mobile app. Anytime I did the staff was friendly and efficient. 5/5
Scumbags keep Hanging up On Me, Just trying to ask About a Balance inquiry!!!
Worst customer service ever. Branch manager is horribly rude!!
Terrible service. Not knowledgeable people. I will never visit this location again
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