Chastain Cleaners

Reviews, get directions and contact details for Chastain Cleaners

Address: 12850 GA-9 #100, Alpharetta, GA 30004, USA

Phone: (678) 366-8050

State: Georgia

Zip Code: 30004

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Reviews

**NO STARS**Went here a week ago before thanksgiving to drop my daughter's winter coat off as we were going on a trip to Indiana. It gets  very cold there. I told the guy that I needed it boy by the weekend because we were leaving that Saturday. He toldr me they would be done. Went back a couple of days later and he said it wasn't ready and it takes time to clean a coat. I proceeded to recite back to him what he had told me and he said he didn't say that. He argued me up and down about an 8 year olds coat that is not that big. Then I asked for it back so that I could wash it myself or take it somewhere so she wouldn't be without her coat and he says he is sorry he just put it in the washer. I told him that was not acceptable and I needed the coat now and he said it is impossible for him to do that because there are about 300 articles of clothing in the washer. Then he say you can come look through all the clothes yourself and find the coat but I'm not doing it! Ugh! I'm so disgusted I have never witnessed such poor customer service in my life!! And the rudeness was very unprofessional! I wish they would go on somewhere messing up everybody's clothes, giving poor customer service and just being down right rude! This is totally unacceptable. People pay good money for their clothes to come here and have money go right down the drain! I should have read these reviews first!

 10 years ago (04-12-2016)

Stained my clothes and refused to provide a refund. Very rude. Do not use. 

 9 years ago (03-05-2017)

I just bought a brand new shirt from mens warehouse $80...I got it back with a  8" rip in the back! I'm not kidding 8 inches.  No reason to get upset since I knew they would replace it... I showed them the rip and they  said "well you must of ripped it wearing it"  I said there's no way I can rip my shirt like this it's been torn in a machine! Look at this rip, if I had been wearing the shirt when this happened I would be dead.  Didn't  matter what I said... They wouldn't replace it.  The customer service at the dry cleaners at Publix is no good either.... Seriously, where do we get our stuff dry cleaned?

 10 years ago (26-06-2016)

I took some clothes there to get dry cleaned in March they messed up a dress and I have called and visit with attempts to get a resolution and still nothing... I would not recommend it to no one.

 10 years ago (29-10-2016)

They ruined a pair of slacks with stains.   Did not offer to compensate..basically told me it was my problem,  NEVER AGAIN!!!!

 13 years ago (22-04-2014)

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Reviews, get directions and contact details for Chastain Cleaners

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