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Chesapeake Human Services Department

  1. South Norfolk
  2. Chesapeake Mosque

Reviews, get directions and contact details for Chesapeake Human Services Department

Address: 100 Outlaw St, Chesapeake, VA 23320, USA
Phone: (757) 382-2000
State: Virginia
Zip Code: 23320


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Reviews
My son has had Medicaid since he was born. He has mental health issues and recently was dropped from the insurance with no notice, no letter in the mail, no reason what so ever. I cannot refill his medication or take him to his appointments with no insurance. I have been calling my case worker and her supervisor for a week now with no return calls. I called cover va and they couldn't help me. I called the main number and they couldn't help me. Social services is supposed to help people. Not make things worse. This is the most unprofessional inefficient work place I have ever had the displeasure of dealing with.
8 years ago (10-07-2017)
I was away when a fire damaged the building I live in. I just came home over the weekend (Saturday). All the food in my refrigerator was gone because it had to be removed due to the power being turned off. I live at 1937 Robert Hall Blvd. I have no smoke, water or fire damage; but, I have very little food that I bought myself. They even took my bottled water out my refrigerator. When I called DHS, the receptionist told me that they offered help for ten days and I missed out. I explained that I was away and had just come home. She said they couldn't help me. The state takes money from our paychecks to accommodate those on TANF and SNAP; so, why would they shun me when I am in need of temporary help? When I got wind of the fire, I came home to find that we residents who had no damage to our units were not allowed to enter our apartments for over a week. I was in Suffolk from June 2o until August 5 taking care of my 88 year old mother while my sister who lives with her was away for a month.
8 years ago (07-08-2017)
They supposed to help you but the main goal seems to be getting you off the phone as quickly as possible. Three different people lied to me repeatedly and one of them included the supposed supervisor. I see why the case worker she supervises didn't do her job. Calling the director on all three of them MONDAY MORNING.
8 years ago (08-07-2017)
The employees here seem friendly & try go be as helpful as possible
8 years ago (27-09-2017)
Rude is one thing, but 95% of these people are just straight up mean! Not helpful AT ALL no matter how nice you are to them. They're condescending, extremely unprofessional, and as a result completely useless. I would rather get my foot ran over by a truck than have to deal with any of these people. (I'd give 0 stars if that was an option)
8 years ago (06-06-2017)
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