Chevron

Reviews, get directions and contact details for Chevron

Story

Take care of your car and it will take care of you. Chevron with Techron®. Care for your car

Address: 2701 McKee Rd, San Jose, CA 95127, USA

Phone: (408) 259-1085

Website

State: California

Zip Code: 95127

Update Info

Similar places near

7-Eleven 85 meter I wouldn't recommend to go there they have really bad service. I just went in there a...

76 109 meter Easy access

Shell 138 meter Is duty. Building the employes is goog people

Walgreens 230 meter The only pharmacy in town that could figure out how to run my insurance - I went to h...

Rite Aid 688 meter Pharmacy did not have the good pharmacist. She said I will have the medications on Mo...

Econo Liquors & Food 849 meter This is the spot.THe best liquor store on theEAST SIDE

7-Eleven 855 meter Idk what u guys are talking about like bla bla bla

Stop N Save 898 meter Quick and friendly service

Alum Rock Auto Care 1 miles Ive been going here to repair my car for 15yrs. Brian and the crew are very helpful a...

Shell 1 miles Love the spot and right off the freeway is convenient.

Exxon 1 miles 15907.via pinales sanlorenso ca 94580

Chevron 1 miles Do not shop at the convinience store here! I got fraudulent charges on my credit card...

Shop-N-Go 1 miles Nice looking Store Good Prices

Quik Stop 1 miles Nothing good nor bad its open late for beer

Stop-n-Buy 1 miles

Kwikee Mart 1 miles Owner is very nice , store is very convenient. Tickets are luck as well

CAL GAS 1 miles

Robinson Oil Corporation 1 miles

Reviews

On Saturday July 8, 2017 at 7:25pm, I went to pump gas at the Chevron location. My husband paid $20.00 to the cashier named William, when we proceeded to pump gas, the pump station would not start pumping. Instead it showed as we had finished pumping. My husband proceeded to tell William about the issue but William simply said - "he could not do anything about it, the machine said he pumped already". 

We kept telling William we never pumped gas, so William grew frustrated that we were insisting and decided to come see for himself. He came inside my vehicle where I was and complimented my car and said - "yeah you don't have much gas, I don't know what is going on with the machine." He also went to our gas tank and stuck his finger around the rim of it and smelled his hand stating - "it smells like gas". I am no expect in pumps but shouldn't a gas tank smell like gas? Because of that "gas smell" smell, William said he could not refund us the money and simply gave us our cash receipt and proceeded to say we pumped 6.5 gallons of gas and that we needed to contact his manager TJ once he is in on Monday. 

I decided to call the # he gave us so I could leave a message but as it turns out it was the locations business number. So William answered the phone, I decided then to try to reason with him one more time. Again he said he could not refund because it would leave him short on his register, then he mentioned this had happened before to other people but he never found out the outcome was once they spoke with the manager. I became upset because I wanted my money back or at least the 20 worth of gas but he kept saying he couldn't do anything. I asked him that what proof would we have that we would get the money back on Monday and he said that his manager would take his word on Monday, which made no sense as to why he wouldn't take his word on Saturday? 

Since we were going no where and it felt useless talking to him II decided to stop my conversation with William and contact Corporate and leave them an email as well. When I called Monday, I spoke to a very nice lady and she told it takes 10 business days to get a response. I guess their process is to also contact the Manager at the location so they can investigate but she mentioned that it sounded like a Caliber issue and that the employee should have contacted the "Service Maintenance Dept" so that they can immediately look into it. She mentioned I would be getting my refund back but they need to contact TJ and that they advise I contact him too to let him know the situation and maybe he could just provide the refund.

I called the location right after I hung up with Corporate and to my surprise the manager TJ refused to help me stating -"our machines are checked by county, its your car". He was very rude, began talking over me and saying that it has never happened before. I told him that William mentioned it happened a lot but he insisted that it never has. At that point he already had his mind set that I was lying and that it was my car. So I let him know that I talked to Corporate and they in fact were the ones that advised me to call him but that this matter was going to get resolved because they had robbed us $20.00 and they are doing it to others according to William.

 8 years ago (10-07-2017)

Even if they have drinks, they don't sell them. Even if they have a restroom they don't give a key to it. I was their customer. Filling up my tank for 40$ still would not sell me anything 

 8 years ago (14-06-2017)

Gas so cheap, but the cashier people not helpful, rude and just sleeping or reading something

 8 years ago (05-06-2017)

Rd res yes gets free free tree e free w hrs grated yes

 9 years ago (12-08-2016)

Is trash in garbage

 9 years ago (25-01-2017)

Comment on this business

Map, Satellite View
Street View

to add Chevron map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=chevron&id=271575&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/chevron-i271575.html" target="_blank" title="Chevron">Chevron</a></p>

Reviews, get directions and contact details for Chevron

Story

Find nearby businesses, restaurants and hotels

We use cookies