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Chevron Seattle

  1. Ballinger
  2. Mountlake Terrace Convenience Store

Reviews, get directions and contact details for Chevron Seattle

Story

Take care of your car and it will take care of you.  Chevron with Techron®.  Care for your car

Address: 20330 15th Ave NE, Seattle, WA 98155, USA
Phone: (206) 363-0066
State: Washington
Zip Code: 98155


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Reviews
Multiple promises to show. Waited over three hours. If he would have said he wasnt coming i wouldnt have wasted 4 hours would have called someone else. What a punk! Not the first time ive dealt with this jerk the owner Chris.
8 years ago (10-07-2017)
Not worth 1 star. I called this place and confirmed my car was picked up, on 3 different occasions. It was parked on the side of the road after a collision. I had to leave my car because they couldn't pick it up for hours.. friday night I called after the accident and I was given a guarantee my car was towed to a lot for the weekend, before getting taken to Bellingham on Monday. Monday comes around and the car never shows up at the body shop, so I call Ballinger Towing Monday night and they said it was scheduled to be towed to Bellingham Tuesday. Doesn't show up. I call Tuesday night and it's "In Route" to Bellingham and would be dropped off over night. Body shop calls me Wednesday morning saying they're talking to insurance, and the tow company, and still can't locate car. I call Ballinger, and now they say they never picked it up, because it wasnt there. I call Lynwood PD to see if they towed it. They didn't, so the PD sent somebody to see if the car ever left the road, saving me a 4 hour drive. It was parked right where I said it was. How the hell does this happen? How could you tell somebody you have their car 3 times when you never picked it up. I had to spend all day in traffic commuting to get my car towed FOR REAL. Thanks so much for 5 extra days without a vehicle.
8 years ago (25-05-2017)
If I could give a zero I would. I have roadside assistance with insurance and Ballinger towing was dispatched to me with an hour ETA arriving at 10:02pm . After an hour no one showed up. I called Ballinger and the person was not customer service friendly he said he was on another tow and would call me back in 20 mins. I understand that drivers are busy but if you're not going to be some where on time its common courtesy to let your customer know before hand. I get an updated text from my roadside assistance saying they will be there at 10:33pm. They still had not arrived by that time. I tried to call them again and they didn't answer. I ended up calling my roadside assistance again and telling them to cancel the tow. I tried to call the driver back still no answer to let him know not to come as I had a friend come help me instead. Finally at 10:40 the driver calls and says they an be there in another 15 minutes. So just an fyi if you use them for roadside it will be at least 2 hours before they will come to your rescue. Keep in mind it was really cold and my car wouldn't start so I was stranded freezing. I will also be contacting my insurance company about this too.
8 years ago (04-04-2017)
One star is too good for this company. This company has by far the worst customer service on the face of the planet. You will get better service in a communist country than from this towing company. I was driving my car today and I got a flat tire. I attempted to change it to a spare so I can drive to my dealership which was a 5 minute drive from my breakdown. I was stopped by the fact that the last time my car was worked on the mechanic never replaced the key for the wheel lock. Oh well. I call roadside assistance and am told that Ballinger is contracted in the area and they will come pick me up in a softy and quick 45 minutes. 2 hours later no one has shown up. I give ballinger a call and they pick up and hang up immediately without saying a word. I call again and the same thing occurs. I call a third time and a woman picks up and asks what I want. I ask her what the eta is for my tow truck and she grunts, rudely states that the driver will call me and hangs up without another word. I call roadside assistance again, who after a few minutes states that it will be only another 20 minutes. So I wait. Another hour later no one has shown up. I've been here 3 hours already. I call roadside assistance again and they state that ballinger quoted another 20 minutes and that the driver will give me a call. A few minutes later the driver calls me. He states that I'm not the only idiot stuck on the road and that I should shut the f**k up. He then states that I will be grateful if he even shows up by morning (it being 3pm is a bit of a wait). I call roadside assistance once again and angrily tell them what just happened. They apologized and told me that they will call another tow company who will arrive on 30 minutes. To my amazement they actually arrived in 20. Ballinger never showed up. So if you are down and short on your luck, do not call these cretins. Mostly because you will likely die of old age before they ever come to your rescue.
8 years ago (07-02-2017)
Roadside assistance contracted with Ballinger Towing to have my car towed to a repair shop after it had been stolen. Ballinger parked it on the street, in a bus lane, with no plates (due to the theft) rather than the lot of the repair shop. Tossed the key in the box of the repair shop without even a phone number or a note. When I called first thing this morning the police were there and about to tow it apparently. I had said I would follow the tow truck to the repair shop, and they said there was no reason to, so I headed home. This after they had gotten rude with me for not being there in the 30 degree temperatures waiting for them for 2+ hours because they decided not to use the tracking app from AAA and showed up half an hour before the time it showed them arriving. The driver absolutely reeked of cigarette smoke as well.
9 years ago (07-12-2016)
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