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Chico Sports Ltd

  1. California
  2. Chico Shoe Store

Reviews, get directions and contact details for Chico Sports Ltd

Chico Sports Ltd

About

Sports LTD is a locally owned full service bike shop. We carry Specialized, Marin, Electra, and Linus bikes and all sorts of fun gear!

Address: 698 Mangrove Ave, Chico, CA 95926, USA
Phone: (530) 894-1110
State: California
Zip Code: 95926


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info
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Reviews
Yesterday I had an extremely derogatory and uncomfortable experience with a staff member. The man helping me was very friendly up until the point that I admitted I couldn't afford the shoes I had in mind. I asked if I could try on a pair anyways in case I decided to order them online and he flat out refused saying that this would be "a waste of his time", when the store clearly wasn't busy at all. He easily could have just said "we only let potential buyers try on shoes", or "that is not our policy". Either response would have been perfectly understandable and professional, unlike the demeaning response I received. We live in a culture where being honest is not always rewarded, however admitting I had no plans to purchase the product of interest should not have enabled him to lose respect for a customer. That is not how successful business relationships are formed and maintained. Little did he know I was also planning to purchase sandals later, but after the shift in treatment that I experienced after he knew he wouldn't make a sale with the other shoes, I decided I will not be making any purchases at Chico Sports if being rude to a customer is tolerable. Instead of handling the situation in a professional way, he quickly made it unpleasant for no reason and lost a potential future customer. Hopefully the rest of the staff has better customer service skills.
9 years ago (25-10-2017)
Needed help to continue pedaling into the sunset. Ed, Matt, Nick offered spot on advice. The bike they guided me to was heavier, with easier riding tires and frame.....beat my 10 mile flat ride by 4 minutes! How can that be? Only bike shop for me. We love these guys.
9 years ago (04-10-2017)
I have liked shopping at Sports LTD in the past. I have spent many thousands of Dollars in this store. Today I noticed they are selling hats and shirts with Right Wing Propaganda BS printed on them. I will not spend another penny in Sports LTD until they remove the Right Wing BS merchandise from the store.
9 years ago (05-01-2018)
Frankie V. built me the sweetest single speed! Matt and the whole crew provide over-the-top customer service! Highly recommend.
9 years ago (28-11-2017)
Went into the store looking for two items, one of which I wasn't sure even existed. I was looking for spikes that I could clamp to my existing boots. The service representative knew exactly what I needed, checked his inventory, then apologetically told me that my shoe size was out of stock, chiefly because the product is used for walking on ice. He immediately gave me two terms that I could use to search for them, knowing that I needed them for traction on a steeply inclined dirt hill. I also needed a new bicycle pump. The service representative immediately steered me to what I needed and made no high-pressure efforts to talk me into something more expensive than what I needed. Everyone at the store was genuinely friendly, with none of the forced smiles or memorized lines one often hears from staff. Everyone there seemed to know the exact balance of knowing when to step in and assist a customer and when to let customers peruse the merchandise. While we were there, I overheard the store's owner take care of an unreasonable customer who was demanding a refund on merchandise he had purchased on close-out; I had never heard of any owner who was so willing to set aside standard retail policy just to satisfy a single customer. This is THE place to go in the Central Valley for sporting goods.
9 years ago (21-07-2017)
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