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Chili's Grill & Bar

  1. South Carolina
  2. Greenville Bar

Reviews, get directions and contact details for Chili's Grill & Bar

Story

Welcome to Chili’s Greenville, SC, a place where there is always something new going on. From the look and feel of our restaurants, to our newest menu items, to the way we service our guests, to the freshest ingredients in our newest dishes – Fresh Is Happening Now. Ordering your favorites like our chips and salsa, Craft Burgers and more to enjoy anywhere is easier than ever. Simply order online, and we’ll have it hot and ready for you to pick up. Check out if we are in your area at www.chilis.com.

Address: 490 Haywood Rd, Greenville, SC 29607, USA
Phone: (864) 281-0547
State: South Carolina
Zip Code: 29607


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Reviews
The specials we saw on the website were unavailable (buy an entree, get kids meal free) and drink prices were wrong (website advertised $5 Long island iced tea, but they were almost $9) Dishes were NEVER cleared leaving an uncomfortable and dirty feeling space for us and our two children. Bar service was so slow my second ordered margarita (which was not offered by my waiter; I had to flag him down after much waiting and multiple times of him passing our table without making eye contact) that my husband had to take our two, now restless, toddlers out front and I had to wait for it to finally show up for me to drink alone at my still uncleared, dirty table. Overall, a very, very poor experience.
8 years ago (17-10-2017)
Good food great service but server took our food and chunked it before asking if we were done. Don't go drink on Sunday morning or afternoon it's packed with church crowds staring why you are drinking on Sunday. Prices are high.
8 years ago (16-10-2017)
Holly always gives us terrific service! The food is very good and the descriptions spot on. Also, the prices are good. Our favorite dessert is the triple berry cake.
8 years ago (01-09-2017)
Much better than last time I went. Service was fast. Waitress was friendly and didn't have to wait to be seated.
8 years ago (18-08-2017)
I am editing my review of this particular Chili's because, as a food service professional, I believe in 2nd chances. After the 2nd chance, and several more, this Chili's has definitely changed our mind!! Each time we have been since my last review(probably around 5 times) the service has been amazing! Each time the manager is walking around checking on people to make sure they are enjoying their food and service, which, have been a manager before, that is one of the most important things to do!!! Would definitely suggest going here to anyone, now!!! 1st review: Food is AMAZING!! HOWEVER....the service we received was terrible! The young blonde girl server does NOT need to work in customer service, and definitely not food service! It took FOREVER for her to greet us! My daughter asked for a Strawberry Shirley Temple instead of cherry, so the girl looks at me and says, "she's not going to be drinking a lot of that is she, because my bartender will get mad at me, because I have to get the strawberry from them!" I didn't even answer that dumb question! We told her we were ready to order as well, and she seemed mad! I mean we WERE sitting there for 10 minutes before she acknowledged us.She brought our drinks, and we were waiting on our appetizer.... And we waited, and waited....we orders chips and salsa....nothing had to be cooked!!! Finally another server brought our appetizer, and apologized that our server must have been super busy. Well, 5 minutes later our server comes with chips and salsa, reeking of cigarette smoke and cheap perfume! Our food arrives, but on the way to our table, she stops at another table, picks up dirty plates and napkins, & places it on the tray with our food!!! My husbands order is wrong, she looks at the ticket and says "no its right", and we explain to her, " no he ordered it with cheese only" and she then says "oh, well I rang it in right" all she had to do was take the plate that had tomatoes, lettuce, guacamole, cheese and sour cream on it, to the back, ask for a side of just cheese, and bring of back. But no, it took her 11 minutes to do that, because she stopped to whisper to a coworker, stopped by a dirty table, went to the back, walked around the restaurant, went to the POS, and then came to our table and asked if everything was OK with my husband meal because he hadn't started eating. He told her it was because he was waiting on the cheese she was suppose to bring him. It still took her 2 more times coming to our table to bring it to him. By this time she could tell we were fed up(or if she couldn't she is as dumb as she acts) so she told us to pick out desserts and it would be on her! So after we eat, I tell her what we want, and to make it to go, and we needed a couple of boxes. It takes about 15 minutes for that, and I goto pay, and the dessert is on the bill. So I had to wait for her to come back which was another 10-15 minutes, even after trying to wave her down, she would quickly turn her head as if she didn't see me. So I stand up and start looking for a manager and she runs to the table. I told her "I thought you said the dessert was on you?" She said "oh I have to take it off, my bad!" She took it off, and I paid. When it was time to leave the tip, she got $0.14! I have worked in the food service industry....I was a server for 12 years, and a serving manager for 4! I know you have off days, but YOU NEVER MESS UP A FAMILIES DINNER THAT FREAKING MUCH! We were there way too long, and it was all because she is an ignoramus! My 6 year old daughter could have done a better job! Wish we had have asked for the guy who served us before.....Matthew I believe! He was the best server we have ever had at this chili's in a very long time!
8 years ago (18-10-2017)
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