China Wok Hibachi & Grill

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Address: 1150 Old US Hwy 1, Southern Pines, NC 28387, USA

Phone: (910) 692-5577

Website

State: North Carolina

Zip Code: 28387

Reviews

I had called in for order yesterday well night... I told her I wanted spicy sesame chicken I don't know how many times I said it like 10 times... also said we wanted General Tao Spicey too.. I also asked how much was the crab Lagoon I didn't say I wanted it they charge me for it anyway.... and put it in my order then my food my chicken was not spicy at all everything was sweet and not really cooked well on top of that I call nicely and told them I said it 10 times I wanted my stuff spicy what's not spicy they told me have you ate it I said I've ate the egg roll in the crab Lagoon that's what I was eating but I haven't ate the chicken I tasted it was nasty so they tell me to come back once the fuss with me and argue on the phone trying to keep telling me if I eat it I'm not getting my money back so I put the food up except for two egg rolls in the crab  on the for crab rangoons or the 6 crab lagoon they only give me $15 back saying we ate the egg roll and the crab Lagoon on top of that that was nasty I told them I don't I will never buy from here again I'm also going to report you the food is nasty I  will not be dealing with this restaurant no more they're very rude customer service is terrible they're terrible to think you can talk to you any type of way they want to fuss and fight meaning verbal when you're trying to just talk and get your point across terrible terrible terrible then I go back there to bring my stuff she tries to talk junk come with a attitude... they gave me a 10% for putting something in my order I didn't ask for I don't even want that 10% I'll probably use it for some let somebody else use it but I am done with China Wok terrible service nasty food they cook and give you what they want you to have the lady is very rude and if you got your kids answering phones they least need to be gettin people orders right that's all I got to say yes it's long but I wanted it to be in detail yes it's no periods because I'm voice messaging I don't really care I just want to put how I feel about this place I did not eat that night I end up eating my own food I spend $25 I only got 15 back but it's all good I will never eat there again and hopefully y'all would see this review and y'all won't eat there either I will be trying Red Bowl next.....😷😷😷😷😷😷😨😨😨😡😡😡😡...do y'all have no 🌟....they don't even get this 1

 9 years ago (30-10-2017)

We have ate here quite a few times throughout the years and things have always been the same. Terrible customer service but good seseme chicken so we tryd to overlook bad SVC but recently it's been hard to overlook. The lady up front(I think the owner) thinks she can sing and she cannot and it is annoying while tryn to enjoy a meal. Also the kids attitude that works up front hasn't got any better thru the years either. Even tho the driver is nice he looks high all the time. Also alot of lil kids running around. I think it's time for a change to a place were they appreciate loyal customers and a place were we can finally get peace on one of our few chances to get away from home.

 9 years ago (18-09-2017)

First time here and it's very good. Not greasy at all AND they have an "A" rating from the health dept.

 9 years ago (15-09-2017)

I ordered a Sessome Chicken plate & wings from here on 7/15/17 and it took 45 mins plus to be delivered to me. When i received my food everything was cold and looked like it had been cooked the day before and they had just warmed up the sauce and placed it on the chicken. When i called to complain about it they said they would come and bring back my money or I could come it. I stated that I could come in and then they said well we cant bring it to you because we dont have time. I stated that its always and issue. THIS COMPANY IS HORRIBLE AND WILL NEVER EAT FROM THEM AGAIN

 9 years ago (16-07-2017)

Don't waster your money on this place. I have been here twice. First time the cashier was very unpleasant. The front door remained  open with with the delivery man standing in front smoking a cigarette. The other time while waiting for my food, a younger child was riding a light up hover board inside the resturant.  He kept riding back and forth in the looking at. Very uncomfortable place altogether.

 10 years ago (01-06-2017)

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China Wok Hibachi & Grill

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