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Chipotle Mexican Grill

  1. Georgia
  2. Roswell Meal Delivery

Reviews, get directions and contact details for Chipotle Mexican Grill

Story

Chipotle prepares burritos and tacos at reasonable prices. Our Food With Integrity philosophy includes unprocessed, sustainable, nutritious, responsibly raised, and organic foods where possible.

Address: 10800 Alpharetta Hwy #288, Roswell, GA 30076, USA
Phone: (770) 642-0710
State: Georgia
Zip Code: 30076


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Reviews
I placed an order via the Chipotle app to pickup on my way home. Just before I was going to pick up my order, I got a call from the General Manager, Eduardo, who was calling to let me know they had made some.of my order but ran out of rice. So it would be another 30 mins but he would discount my order. I was in no hurry so I didn't mind the wait (plus it gave me time to venture into CD Warehouse next door). I really appreciated that he took the time to make my orders himself. And who doesn't like getting money back in their pocket!! Super friendly staff and hard workers!! Thanks again Eduardo!!
8 years ago (29-04-2017)
Never coming back to this place! Date of visit: April 23, 2017 around 6:45pm. First of all, I have to mention that I love Chipotle. In fact, my entire family are addicted to it. I'd say we visit 2-3 times per week which results in about $60-75 per week. I have to say without exaggeration that this might be the last visit to this restaurant. To be fair in being upset about this visit, there are 2 Chipotles closer to my house and I chose to drive here because food is more flavorful at this location. But things have gone downhill at this place. When I walked into the restaurant I saw 3 employees on the floor and one on the grill. All 4 saw me, including the cook. One employee qas talking to a family about what sounded like a catering order (they were standing by the register). Another employee was cleaning tables and a third employee was in the line talking to the cook. I was the only person in line. I'd say I waited a good 3 minutes before the girl that was in the line took my order (she had seen me in line but she was conversing with the cook). When she finally took my order, it was hard for me to pick which meat was edible. It all looked like it had been sitting out for days! I decided on the chicken. After she prepared my chicken bowl, she simply moved the bowl over closer to the register and turned around to go back to her conversation. So now I'm standing in front of the register, thinking the girl working on the catering order would ring me up: Nope! I must have stood there for close to 4 minutes before the other girl came back from cleaning the tables. I kindly asked if I could pay and she told me she wasn't in the register. That was it!! I told her I'd come back to pay after I ate my food because I was hungry and that I did not intend on leaving without paying; I told her I'd been waiting to pay for 4 minutes. She would not let me go to my table, instead she started yelling for the cashier to come and charge me. It's never been this bad at this Chipotle and I really hope they fix things. But as for me, I'm done with this place. As I post this review, I am supposed to bring home 3 more bowls for my wife and daughters. I guess I'll be stopping somewhere else for their food!
8 years ago (23-04-2017)
Sadly, this Chipotle has really gone downhill in recent years. I'm a huge fan of the chain and have been frequenting this location since it opened, but no more. It's been one thing after another recently; from slow service, to dirty tables, to attitudes from the employees. Tonight, we walked in at 8:52 and we were two people back from ordering. The girl who was supposed to be taking orders was instead cleaning and closing down her station (the tortilla press), leaving the one lone person on the line to take orders and prepare them. The guy in front of us was obviously perturbed and asked what time they closed, to which the girl closing her station said, "Ten o'clock." ... it wasn't even 9:00. Here's a thought: maybe it's more important to take orders and work with a sense of urgency rather than trying to prematurely close up the restaurant. Or hell, just go out of business. No wonder the entire chain is doing horribly with customer service.
8 years ago (01-03-2017)
I go to this Chipotle often because it is close to my work. I LOVE the steak bowl at other locations but this location leaves all the fat on their meat. Other locations cut the majority of the fat off. Once or twice I have been there the steak was right. There is nothing worse than thinking you have steak in your mouth and it's just a bunch of fat... There have been multiple times I had not one good piece of meat in my bowl.
8 years ago (30-03-2017)
Service here is relatively good and I enjoy the food. Nothing to complain about
8 years ago (18-05-2017)
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