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Chipotle Mexican Grill

  1. Minnesota
  2. Shakopee Subway Station

Reviews, get directions and contact details for Chipotle Mexican Grill

Story

Chipotle prepares burritos and tacos at reasonable prices. Our Food With Integrity philosophy includes unprocessed, sustainable, nutritious, responsibly raised, and organic foods where possible.

Address: 8094 Old Carriage Ct, Shakopee, MN 55379, USA
Phone: (952) 403-6336
State: Minnesota
Zip Code: 55379


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Reviews
Amazing food as always, but the wait can be long. Even online ordering, they tend to start making the food when you show up. Got a free drink for waiting at least
9 years ago (26-11-2017)
The staff are friendly, prompt and make great food. I've only been displeased once because of the online orders taking precident over walk-in customers, which made the line wait an extra long time. Management reached out right away and every time since, there doesn't seem to be an issue. Great chips and guac, love this store.
9 years ago (13-11-2017)
My husband and I cam here on a Sunday and there were only 3 people in the line up as the customer line was toward th back of the restaurant. No one was told "sorry for the wait, just a second, it will be just a minute" etc. there were cooks standing around in the back and employees checking their phones in their back pockets. This is a very disorganized location in comparison to the many other locations we frequent.
9 years ago (12-11-2017)
Let me preface this review by saying I LOVE CHIPOTLE! My poor review is for the Shakopee location in general. I've eaten at dozens of Chipotles across MN & WI and have never experienced the consistent terribleness of this location-in fact I'd name it the most poorley managed Chipotle in all of MAN. Everyone has a bad day, I understand that. I often show up right when it opens to have them "out of chips" or "out of ice" --isnt that part of a basic checklist before the restaurant opens? If the wait time is less than 30 min you're there on a good day. My kids quesadillas have been grossly overcooked, rice that tastes barely cooked, the list goes on. I've also showed up to see a note on the door saying they couldn't open until 1 because of staffing issues. The last straw that inspired this review was when I went with my husband and two kids on a Sunday. We arrived at 10:45 and were the third people in line and no one was behind us. The staff helped the first 2 and then stopped to do a stack of online orders before helping us. There is still no one behind us. Wouldn't it have made more sense to help us (instead of having our kids running around/waiting) THEN do online orders since no one was behind us? I could go on forever about this location, but it's actually more surprising to have a day where they their stuff together than not. Lower your expectations and pray for better management.
9 years ago (03-12-2017)
The food was ok but the behavior of the employees was quite poor. Ordered a chicken burrito bowl with white rice, queso, corn salsa, and the pico with lettuce and cheese. So terribly bland tasting. Would not recommend. The ingredients were not flavorable. Also tall gentleman with light brown hair and beard slammed the tortilla cooker in the back and threw towels at the wall right in front of us. Scared customers and made the environment not-friendly at all. Not coming back to this chipotle again. I would expect much more from the “fresh ingredients” and the employees chipotle hires.
9 years ago (05-11-2017)
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