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Chris Ferraro Jr - State Farm Insurance Agent

  1. California
  2. Mission Viejo Insurance Agency

Reviews, get directions and contact details for Chris Ferraro Jr - State Farm Insurance Agent

Address: 25909 Pala #160, Mission Viejo, CA 92691, USA
Phone: (949) 586-7060
State: California
Zip Code: 92691


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Reviews
We have all of our insurance policies - home, auto, et al - through the outstanding offices of Chris Ferraro (Jr.) who has always made us feel as if we're not just a number, but clients he truly cares for. Several times in the past he's actually pointed out instances where we could save $ by revising coverage. We've had State Farm for many years wherever we've lived all over the country and can honestly say, Chris is at the head of the class when it comes to individual agents. Btw, no one asked us to post this review. We just wanted to give Chris and his office a well deserved 'thank you' for the excellent service.
8 years ago (22-05-2017)
Bait & Switch - Very Deceitful. The entire conversation was based off AUTO INSURANCE ONLY. Never once was I made aware that in order to receive the Auto Policy that I agreed to, I would have to switch my renter's insurance over as well. I cancelled my existing insurance and provided all of my information only to find out that my premium was based on transferring over my renter's insurance. BEWARE...
8 years ago (09-01-2017)
Chris goes above and been to keep you informed and also make things simple. Chris as well as his service were a complete life safer when my apartment flooded a few years ago. The place above had a hot water tank burst while no one was home and it ruined all of my stuff. I thought I could keep it cool, but seeing everything I owned get destroyed was a feeling i can't even explain. Chris Ferraro Jr's team at State Farm took such good care of me and held my hand through the entire process. They took care of all of the details for me that I didn't have time to worry about. It made the whole experience stress free. He gets an A++++ 5 star rating!!!
11 years ago (22-09-2014)
Irresponsible and bad customer service overall. No customer service or communication. They cancelled the wrong policy first .and let me believe I was driving with insurance,when they cancelled a second vehicle as well. Truly irresponsible
8 years ago (10-11-2016)
Chris's father had handled my grandparents' home insurance for years, and so when I purchased my first condo I went to Mr. Ferraro for mine because I'd heard good things. Chris has been really helpful in getting me the insurance I need, but also hasn't pushed to me to sign up for more than I want/can afford. I previously had a better deal for my auto insurance, but just recently the rates changed and State Farm was able to offer me better coverage for the same price (plus I get the multi-plan discount with State Farm). Compared to other insurance companies I've used, it really makes a difference to have a small local office where you know who you'll be working with if you need to make a claim.
11 years ago (22-09-2014)
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