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Reviews, get directions and contact details for Chuck E. Cheese

Chuck E. Cheese
"We are a family fun center specializing in kids birthday parties, pizza, arcade games, and all things fun. Since 1977 Chuck E. Cheese and his friends have entertained children and fostered happy memories within families. Our attractions are the perfect mix of video games and active play. Live performances by Chuck E. happen every hour. Come see us today!"
Address: 10510 Coors Blvd , Albuquerque 87114, NM, US
Phone: (505) 897-1885
State: NM
City: Albuquerque
Zip Code: 87114


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00


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Reviews
I took my 3yr old & it was our 1st time visiting Chuckee Cheese. We walked in and already had lunch so we only wanted to play games. Nobody was there to greet us but and it not hard to figure out how to pay for a play card at the machine. We stayed under an hour and had a great time. When we went to leave we were stopped by a girl who was flashing a black light in my son's hand. I asked what she was doing & she said we were supposed to get stamped upon arrival and was visibly upset. I explained we've never been there and didn't know since nobody was at the post. She then pretended to check my hand and we left. I wasn't going to leave this review because I'm not trying to get anyone in trouble but my son was running all over the place, what if someone else had tried leaving w/him or if this happens in the future? Hoping it was an isolated incident because it was otherwise enjoyable.
We had a birthday party for my niece here!! The value for what we paid was great!! The pizza was delicious!!! Much better than I remember it being before. My main complaint is that the "party planner" was hard to find and let the info online, she was supposed to be available to us. We also didn't get the Mylar balloons we were supposed to have.
Busy but fun for the kids. My 5 year old got board really quick because the games were limited for her age. The building could use a bigger space to help make it alot more fun, and more games. Short staffed but the employees were helpful. Having only one person at the main register made it very hard to order anything to eat.
While staff were friendly and helpful, it was apparent they are under staffed. It took one hour to receive our food, which was pretty good. Several of the soda options were not functional. The machine to purchase or reload cards was broken and it took a lot of time to purchase one. We were unable to purchase alcohol because staff were not of age and the manager was no where to be found. The kids still had fun and it did look clean.
Couldn’t redeem any rewards, couldn’t give 60 minutes of play after already paying for it, then machine said “approved” wasn’t approved card got charged twice. My mother went to go order a pizza was told machine isn’t working young lady at register didn’t bother to resolve any of the solutions just stood there looking at you til you walked away. Instead of hiring all young adults they should have an actual adult there to accommodate and resolve any issues that they couldn’t or didn’t know how. Was wanting to take my kids to have some fun before back to school tomorrow morning but should’ve considered something else.
The reasons I gave service 2 stars was because our party started at 5:30 p.m., and the children's food didn't get to us until close to 6:00p.m. and the rest of the food got there around 6:25p.m. they did try to make it up to us by giving us extra large pizzas instead of the large that we had originally ordered. However my guests were very hungry and we had no food. We ended up eating all the children's pizzas to hold us off until we could get our extra large pizzas almost an hour later. And what really bothered me is that for as long as they took, they did not reimburse us for the one hour they wasted. I thought that if the party starts at 5: 30p.m. we could at least have our pizzas ready by then or at the very least 15 minutes after hour arrival. Also our host was not very knowledgeable and she had told us that they did not have any more balloons and our package included six balloons, when in fact they did have some they didn't put up our six balloons until an hour after the party had started. Not very organized at all. The pizza tasted super delicious though.
I would have been happier if my kids could have gotten the slinky they each wanted instead of being told that there were no more because the cases are locked and the employees cannot get into them, pictures show there were a lot, they just can't get them. Fair amount of the games were not working for the younger kids I had a 5 year old with us
The girl in the front was really rude and had a really bad attitude when I needed help with anything. It was my son's birthday, and I wasn't about to let her bad day ruin my son's awesome day! If my son hadn't picked this place, I definitely would have taken my business elsewhere!Food: 1/5
Pizza, good! Small and pricey, but good. All of the games are old and mostly games of chance. My daughter hit a jackpot, but when we turn in our tickets for her prize, there weren't any good toys to choose from. I hate having to go back, but if someone got a deal on b'day party, we have to. Even when Chucky came out to dance, it was sad and depressing.
The pizza was ok. Of course this place is full of activity. The play cards are pretty pricey. They have a pretty good system in place for entering and exciting the premises with children.Food: 3/5
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