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Cittis Florist

  1. Central San Jose
  2. Campbell Florist

Reviews, get directions and contact details for Cittis Florist

About

Citti's Florist, named Best of the Best by the San Jose Mercury News, has been the florist of choice for over 45 years in the San Francisco Bay Area. With stores in Campbell, Santa Clara and San Jose, Citti's ships distinctive, high-quality gifts across t

Address: 3100 Stevens Creek Blvd, San Jose, CA 95117, USA
Phone: (408) 984-8900
State: California
Zip Code: 95117


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Reviews
Beautiful flowers delivered as soon as we opened. Very welcoming to clients and Neighbors. Will bring or suggest the best for occasions
8 years ago (17-09-2017)
The people are wonderful and the flowers are always beautiful.
8 years ago (27-07-2017)
I never wrote any comment, but this time I felt i should write one about this store. This is the nearest florist to my home, but I never tried to deal with them. I usually shop online, but this time I needed a special order, so I needed face to face talk. I always check the reviews about any new place I will go, and when I checked this store reviews I told myself that I will never deal with them. However, I went to few florists stores and none of them had what I wanted, so I decided to give them a try. The girls who work there are awesome. They are too friendly. Although I had to wait for few minutes, they apologized too many times. They did exactly what I wanted and the flower were fresh and awesome. I will definitely go back there and deal with them again.
9 years ago (29-03-2016)
The service here is horrible! So rude!! I asked a gentleman in the back if he could blow up some balloons for me (which I brought in) but I offered to pay for it. The guy was rude towards me, and he even popped one of my balloons!!! And he didn't even apologize!!! Or offer me another balloon for destroying mine! I was so upset. He didn't care, didn't apologize like I said and didn't even offer a discount and made me pay for the balloon he destroyed!
10 years ago (16-11-2015)
This was my first time unit Citti Florist, I only ordered on things, my sister bouquet. I paid $150.00 for it, which to me was over prices in general. Now where to start.. When I ordered the flowers I make the order over the phone. My sister colors for her wedding were Orange and purple, so naturally I ordered a orange and purple bouquet. I told the lady over the phone that I was exotic flowers, such as star gazers, and other unique flowers.. she seemed to get the picture I was painting. I picked up the flowers the next day, and my sister wedding was the following day. When I got there NO ONE seemed to smile, and I was waiting for what seemed like 20 min to just pick something up that I had already paid for. When they brought the flowers out to me, the first thing I noticed was that the bouquet was maid of stickily Orange and purple ROSEES!!! which is not what I ordered.. however the flowers were still beautiful, and I knew my sister would be happy, so I took the flowers as is, after discussing how to store the flowers until the next day (wedding day). I was told the keep them refrigerated.. so I did. The next day I noticed that the flowers were already DYING!!! I was beyond pissed, we tried to position the flowers so that it would show so much in the pictures.. however that proved to be hard due to there be freakin THORNS on the stems!!!! Who in there right mind makes a bouquet with thorns still attached? It was an absolute nightmare. We did our best to make it work. Naturally when the wedding was over my sister wanted to store the flowers, and keep them. However they were severely dying at this point. So I called Citti Florist, and told them what had happened, and how we were very disappointed, I mean this wasn't a dinner party.. this was a WEDDING!! the guy I spoke with seemed less than interested, so I asked to speak with a manager, who's name was Justin. He wasn't there, I was told he would give ma call back.. By no surprise I never heard anything back. So a week later I called them back.. managed to get him on the phone and he had NO idea who I was or why I was so upset. I explained the situation to him, then asked that they remake the bouquet so my sister can dry them out and salvage them, and refund my money! he told me that he will give my money back but was not going to remake the bouquet. I was so upset and told him that this was horrible customer service, and that this was so inconvenient to us especially during a wedding! I offered to send him time stamped pictures, so he could see the quality of his product, and he could care less. he told me that he would remake the flowers, and give me store credit and that he would use the STORE CREDIT TO REAMKE THE BOUQUET!! I was blown away to say the least! I will NEVER go back there ever again!! I recommend that everyone stays away from his place! They don't care about the quality of there product, nor how they treat there customers!!
10 years ago (21-12-2015)
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