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Reviews, get directions and contact details for Clark Chrysler Jeep Dodge Ram

Story

Clark Chrysler Jeep Dodge Ram was originally incorporated in 1950, in its original location in Andover, MA, by Robert G Barenboim and Irving M Leoff. With growth and expansion, the dealership was moved to Lawrence, MA in the early sixties as Clark Chrysler Plymouth. The dealership was purchased by Thomas Barenboim, and ultimately moved to its current location in Methuen, MA in 1995. At that time, the Jeep franchise was added to create Clark Chrysler Plymouth Jeep. The body shop, IT Roberts continues to operate at the original dealership location at 273 South Union Street in Lawrence, MA. In 1997, the Dodge franchise was added through the purchase of Manzi Dodge.

Today, the dealership is celebrating 60 years of unparalleled sales and service as Clark Chrysler Jeep Dodge Ram. The mission today remains the same as it always has. To provide the customer with a shopping, buying, service and ownership experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable, supportive environment. If you have any questions, please don't hesitate to call us at (888) 875-3706.

HOURS FOR SERVICE & PARTS DEPARTMENTS:
Mon. - Fri.: 7:30 a.m. - 5:00 p.m.
Sat.: 8:00 a.m. - 2:00 p.m.
Sun.: Closed

Address: 175 Pelham St, Methuen, MA 01844, USA
Phone: (978) 683-8775
State: Massachusetts
Zip Code: 01844


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Reviews
Our salesperson Jean C. was very nice, helpful to my needs and patient while I reviewed the entire process. Never felt any pressure and was very accommodating. This was our second purchase, in 6 months.. Service is great all around.
8 years ago (19-12-2017)
I've had an issue with the headlights going out on my RAM 1500 since I drove it brand new off the lot. 495 Chrysler Jeep charged me for bulb replacements several times and that seemed to solve the problem, at least for a little while. I eventually tried Clark Chrysler with the hope of having longer term results. They charged me ~$100 for a diagnostic and said I needed an entire headlight assembly replacement at cost of ~ $500. Service rep indicated that he ordered part for me. After a several weeks of me following up with service department on status of parts order, my headlight started working again. Conclusion: 1. I did not need a new headlight assembly (I think Service Tech knew this and this is why he dragged his feet on ordering new assembly) 2, I researched the headlight assembly and found out that the wiring is not included in...you'd only need an assembly if you crushed front end 3. Wiring harness cost about ~ $20 4. Issue with my headlights continues to be wonky wiring connections 5. Both 495 Chrysler and Clark Chrysler are incapable of diagnosing and fixing a fairly simple problem.
8 years ago (27-11-2017)
Alicia Walsh was our sales rep and did a fine job of helping us through the process of buying our new Jeep. We were pretty clear about what we wanted, even before we met Alicia, but there were still a number of issues to be resolved and she was very helpful throughout. Our desires were so specific, we ordered a car built to our specs. It was delivered ahead of schedule and the dealership had it perfectly detailed for our pickup. They even provided a full tank of gas which was a very pleasant surprise. We could have bought the same car a few miles from home in Maine, but chose Clark for a significantly better price. Alicia was also very helpful making the proper arrangements for getting the car home on temporary tags. Alicia also gave us a great review of features and operation before we left the dealership. We’re still learning, but she gave us a great primer. The only thing that could have been better, is that we would have liked the process to be less time consuming. We recognize that there’s a lot of legal mumble jumble to contend with – and it all seems to have been handled properly – but we’d appreciate it if it took less of our time.
8 years ago (19-06-2017)
My husband and I bought a minivan from Clark. Our salesman, Phil was super helpful and friendly. He was very knowledgeable and sold us the perfect vehicle to fit our family's needs. We have purchased our last few cars from Phil, he has never steered us wrong. We will definitely return to Clark for his help next time we need a car!
8 years ago (30-09-2017)
Great experience at Clark Motors! Had my Jeep serviced. It was easy and painless. The shuttled me to work called me when completed. No surprises. Overall great customer service! I'll be back!
8 years ago (06-09-2017)
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